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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,838 Reviews

5,838 Reviews of Family Hyundai - Service Center

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October 27, 2021

Great service as always! Please acknowledge Brian in service! He displays excellent customer service skills. Brian called me several times to reschedule appointments that I had forgot; he didn't want m More

by ARTHUR.BIBBS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, in Service dept.
Oct 28, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Arthur. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

October 26, 2021

I have had my car for 2 and half years and always go to Family Hyundai for my service. They really do treat you like family. I have always had a great experience with them. More

by NETSY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 26, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 26, 2021

I am always treated like family at Family Hyundai. Tom Salin is awesome. I have purchased my last five cars here. Skip, Al and Graham are top of the line. I will not go anywhere else nor will I deal with More

by JANN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Oct 26, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 26, 2021

Since purchasing my Sonata 10 years ago, I have had all my service calls at Family Hyundai. I have never been dissatisfied. More

by Barbbauman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 27, 2021 -

Family Hyundai responded

Barb, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 26, 2021

The associate was very friendly and honest and also the with was done in a timely manner More

by WYVELLCOOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know the lady’s name
Oct 27, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2021

Outstanding customer service and professional service department at Family Hyundai. The car wash was greatly appreciated. More

by Zoo who
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2021

Very efficient. Checked my vehicle for me and I didn't have an appointment scheduled for that day. More

by BB8058
Customer Service
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2021

First of all I had an 8:30 appointment and I had to wait in a long line for half an hour before I was even called in. Then, I waited 2.5 hours for my vehicle to be serviced. When I left I got about half way More

by wmccoy289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 24, 2021

Graham and his service team always get me in and out so quick I forget I am there for a oil change More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Family Hyundai responded

Joe, it's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

October 24, 2021

Have purchase 3 cars at Family over the past 20 years, have used their service and have been very happy with the staff in all categories. Ray J More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 25, 2021 -

Family Hyundai responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback!

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