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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,883 Reviews
Call Service Center (708) 444-7100

5,883 Reviews of Family Hyundai - Service Center

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November 10, 2021

Family Hyundai has been great for us, always there for your needs. Will always be the best for the next Hyundai. More

by SMITRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Nov 10, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

November 10, 2021

Bryan did a good job of taking care of me in a very efficient manner. More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus
Report | Print
Nov 10, 2021 -

Family Hyundai responded

Thank you, Dan, for taking the time to share your thoughts on working with our team. We're glad to hear Bryan delivered such a great experience!

November 09, 2021

This dealership is A+++. My service was done quickly and I'm never disappoint with service dept. nor the salesmen! More

by JodyFab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 09, 2021

Glad I made an early appointment. Jackie took great care of me! Was surprised to have my car washed too! More

by raychell313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in service
Report | Print
Nov 09, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 07, 2021

routine milage visit 45.000 walked through what was happening and about how long it would be kept me up to date. I also have a issue thats under warranty with the headlamps that was handled and to retu More

by OLARRYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 07, 2021

Service done quickly even though I did not have an appointment. Service writer kept me informed. More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

November 07, 2021

I have been buying vehicles and having them serviced at Family Hyundai for twenty years More

by GERY186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Nov 07, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team has been able to serve you all these years and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2021

Service was great! Wait time was not to bad. The waiting room was very clean. More

by CATHYG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 06, 2021

Extremely busy but still were professional and polite. Completed the work l needed done in a timely manner. More

by WCRABOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2021

good service good work on time nice show room nice waiting area good service rep More

by piercop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Nov 06, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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