Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews
Call Service Center (708) 444-7100

5,883 Reviews of Family Hyundai - Service Center

Sort by
October 19, 2021

Employees are great at Family Hyundai service department. The only problem is trying to schedule an appointment. More

by THEGIBBER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Oct 20, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We will share your comments with the service team, and we hope to see you again!

October 19, 2021

Very efficient courteous service. Went to lunch and received text that the car was ready, More

by BOBKATM777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 19, 2021

I was told it would be a 3 to 4 hour wait – there has to be another way. More

by AmandaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Family Hyundai responded

Amanda, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 17, 2021

service was fast and efficient but you have to get there early, this place is very, very busy More

by KAYDEE665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Oct 18, 2021 -

Family Hyundai responded

Kaydee, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 17, 2021

Very friendly and trustworthy staff! I am always pleased with the service I receive from Family Hyundai! More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Family Hyundai responded

Danielle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2021

WENT IN FOR TIRE PROMOTION ADVISED THEM OF SOME NOISE I WAS HEARING AND IT WAS ADDRESSED AND TAKEN CARE OF. NOW MY CAR RUNS LIKE NEW! More

by TRACEYMARTIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACKLYN
Report | Print
Oct 18, 2021 -

Family Hyundai responded

Tracy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Family Hyundai.

October 16, 2021

Friendly, courteous and knowledgeable. I did not have an appointment and was still serviced right away. More

by JB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Crystal (5 stars)
Report | Print
Oct 18, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Crystal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

October 14, 2021

Great service. The interactions were great and the length of the appointment was timed correctly. More

by tfj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2021

Mike was very friendly and courteous. We have been coming for along time and always received excellent service. Would like to receive a copy of 32 point checklist n More

by mary480
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2021 -

Family Hyundai responded

Thank you so much for your kind words, Mary, and for taking the time to leave us this wonderful feedback! Please don't hesitate to reach out to us if you have any questions or concerns.

October 13, 2021

Mike in the service department is so very helpful and has such a great attitude. If I could I’d give Mike a gold star ⭐️ for excellent customer service. I would definitely recommend going to Mike for se More

by MISABELGARCIA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the rest of our team, and we look forward to working with you again.

1
...
345
346
347
...
589