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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,835 Reviews

5,835 Reviews of Family Hyundai - Service Center

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August 30, 2021

My automobile was ready sooner than I thought! The shuttle driver was very nice! The service was fantastic! And the price was reasonable. Will come here again. More

by christine.marshalek
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 29, 2021

There were no problems,the recall item and scheduled oil change both completed satisfactorily. The staff was very courteous and kept me informed of progress of maintenance 👏 More

by william.sheetsjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2021

Was so happy with their expertise and professionalism. Quick and friendly service experience. Took my car at least 5 times to another Hyundai deapto diagnose the problem and never had any luck. Your deale More

by trishtrentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Aug 30, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 29, 2021

They have a very friendly and quick service. They made sure that I was satisfied with their work and if I need anything else done on my vehicle. More

by NMDROZD730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 30, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 29, 2021

No problems,I dropped off car and they drove me home and called me when it was finished. The car was clean and all the paperwork was ready for pick up. More

by Joe Visnyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 29, 2021

The usual quick, friendly, professional service I always get at Famliy. One of the salespersons there showed me some cars while I waited but wasn’t pushy at all. highly recommend getting service done there More

by PAULDI1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 27, 2021

They always take care of me. Colin took care of todays request and set up a visit next week for additional service. More

by NBM5730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience working with Colin! We sincerely value your business and look forward to your next visit.

August 27, 2021

As always excellent service. The staff is very kind, friendly and helpful. I never have to wait that long either. I appreciate the fact that they keep me informed along the way More

by PNOEL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Aug 27, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 27, 2021

I was in and out of the service dept. within an hour for an oil change and rotated the tires and they washed the car too! More

by DEEANN0117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but she was a woman hooray!
Aug 27, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 27, 2021

I didnt have an appointment and they got me in and done quickly. The service was great and Bryan was extremely helpful More

by Scott Hannion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schultz
Aug 28, 2021 -

Family Hyundai responded

Scott, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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