Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews
Call Service Center (708) 444-7100

5,881 Reviews of Family Hyundai - Service Center

Sort by
September 25, 2021

Very helpful, knowledgeable about cars. I love the service. I am pleased with my car. More

by pokegbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2021

As always I was treated with courtesy and professionalism by the team Keep up the great work More

by DALP15706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Sep 26, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2021

The service was fine. The wait time was reasonable and the service advisor was very courteous. More

by SHAKEY760
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Family Hyundai responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

September 23, 2021

Employees very polite and helpful. Explains things and keeps me informed of what is happening. Very satisfied More

by SRPARADOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey, Tom Salin
Report | Print
Sep 24, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Tom and Matthew work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 23, 2021

My appt was at 715a, arrived 10 minutes early, service manager checked me in. I reminded her, I was waiting and had told them I needed to be in/out ASAP. I'm a caretaker. Well..it happened..I was out b More

by ALEXANDRIA411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
female service mgr..sorry forgot name..but she was good...
Report | Print
Sep 24, 2021 -

Family Hyundai responded

Alexandria, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

September 22, 2021

I called Al, and explained to that I had some scratches on my vehicle and he informed me to bring the vehicle in and have in inspected to see if the repairs could be made at the Dealership. When I arrived More

by larryjerome12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL/Jason
Report | Print
Sep 22, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that our team was able to help, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

September 22, 2021

I need to be out by a certain time and Matt and the service technician that did my oil change helped me get out in time!! More

by mirchili2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Christine
Report | Print
Sep 22, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! Matt and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 22, 2021

My tire pressure gauge lit up the very next morning after oil change. Isn’t that part of the inspection which should be included in the service I paid for? More

by RUBEN.TELLADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2021 -

Family Hyundai responded

Thank you for bringing this to our attention, Ruben, and we apologize for the inconvenience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to see if we can turn this situation around for you.

September 22, 2021

They did a great job in by 730am out by 10amreplaced They did a great job in by 730am out by 10am replaced blower motor assembly More

by PDADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 18, 2021

It’s the third time I have brought the car in for the same problem. More

by WMHAWK1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

1
...
348
349
350
...
589