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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,832 Reviews

5,832 Reviews of Family Hyundai - Service Center

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August 25, 2021

Everything was great the only concern I gave was they didn’t vacuum the back everything else was great I was in and out in good time More

by MIKEHAMMAD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Family Hyundai responded

Thank you, Mike, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Dec 28, 2021 -

MIKEHAMMAD7 responded

Everything went great bought my new car and everything was painless Henry made everything so easy was great thank u

August 24, 2021

Simply Outstanding customer service I've been doing business with Family Hyundai since 2005 I brought my first new car from this Dealership 4 cars later Family Hyundai is still on p I on point. I want More

by charleeb68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Aug 24, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience, and we look forward to assisting you with any future automotive needs!

August 24, 2021

I never leave Family Hyundai without feeling I received the best service. I also feel confident in driving my car knowing it was properly serviced. More

by Aleconner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 24, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2021

I brought my vehicle to the dealership because of an ongoing problem that was not fixed. The tech claims to have driven my car for 5 minutes and said that it was no problem. I am still hearing a click More

by CWATERS837
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Colin Simmons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to get this resolved as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 22, 2021

The service was great, as always. It was super busy that day, but I was checked in quickly and the work was completed that day. More

by cpafamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Aug 23, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2021

Everyone in the service department is very friendly. The dealer does a good job sticking to appointment times so you can get your work done on time. More

by mysker85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 22, 2021

The service at Family Hyundai is usually great. I went in on Saturday August 21, 2021 and got my first oil change on my 2021Hyundai Sonata Limited. Colin is always very pleasant to work with. I have been a F More

by SILKYLADY0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Aug 23, 2021 -

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 20, 2021

The service for my car was excellent. The service people were courteous, friendly and helpful. Was a little disappointed to not see new cars in the showroom. ( ones I could afford!) More

by bwixey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 20, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 20, 2021

Always have a good customer service experience Just hate the car stalls alot but family hyundai takes care of it. The recalls are fixing the problem. More

by mbrown708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 19, 2021

I purchased my car from Family Hyundai in 2009. I have received excellent service at all times from them through the years. This is the only company that has serviced my car. More

by SJCALUMETCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Aug 19, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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