Family Hyundai - Service Center

The service department was very accommodating and helpful. I am frustrated that I've had to bring in a new car twice with 400 miles for service. I'm hoping that the new part ordered (on backorder) wi helpful. I am frustrated that I've had to bring in a new car twice with 400 miles for service. I'm hoping that the new part ordered (on backorder) will fix the problem. More

The service team does an outstanding job. They are always quick and very professional. They do work as a team. I'll be happy when covid is over so they can bring back those delicious coffee cakes. ' quick and very professional. They do work as a team. I'll be happy when covid is over so they can bring back those delicious coffee cakes. ' More

The service guy forgot what I looked like and spoke to someone who looks nothing like me about what they were doing to my car, therefore, they serviced my car without me knowing what had to be done so I w someone who looks nothing like me about what they were doing to my car, therefore, they serviced my car without me knowing what had to be done so I was not given a chance to agree to what services needed to be completed. Secondly, they parked it and I was waiting for 30 minutes before I could get someone to help me figure out if my car was done or not. Every guy kept brushing me off saying they were working on my paperwork but they didn't even ask who i was or which car I was referring too. It was the most frustrating experience I have ever had here. More

Great service department. Although it's busy the employees including Candy, the cashier, are always providing superior customer service. I appreciate how they keep me informed. employees including Candy, the cashier, are always providing superior customer service. I appreciate how they keep me informed. More

Matt was great he was transparent and communicated all dealings with me effectively. Honest/transparent on time you will wait for service which I appreciated. dealings with me effectively. Honest/transparent on time you will wait for service which I appreciated. More

I was in for my 1st oil change since purchasing my new 2020 vehicle. Colin was very poliet, and asured me of good service. The wait time was much less than I expected. 2020 vehicle. Colin was very poliet, and asured me of good service. The wait time was much less than I expected. More

Service was very very good. Service area was very clean and restrooms where also very very clean. Tom Salin in service was nothing short of awesome. and restrooms where also very very clean. Tom Salin in service was nothing short of awesome. More

The service team was amazing as usual. The appointment went like clock work. went like clock work. More

I have to take car back for a seat repai on rear seat when it was notice when I was cleaning seat in rear, dealer said they would take care of repair to have it there on a Monday. Nice people and they ba when it was notice when I was cleaning seat in rear, dealer said they would take care of repair to have it there on a Monday. Nice people and they back there product More

No contact, had to call service to find out what was wrong. Delivered car for service to have it wait half a day just to get looked at. Part was lost in delivery so another full day of nothing being d wrong. Delivered car for service to have it wait half a day just to get looked at. Part was lost in delivery so another full day of nothing being done to car. Costs were too high for lousy service More