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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,826 Reviews
Call Service Center (708) 444-7100

5,826 Reviews of Family Hyundai - Service Center

Sort by
June 29, 2021

Good customer service every time. Tom S always get it done! Thanks More

by PATRICE2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Jun 29, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Tom here at Family Hyundai. We appreciate your business and hope to see you again soon, Patrice!

June 29, 2021

wasn't completely satisfied with explanation of my problem i brought my car in for will have to monitor it for now and call back again if i need too More

by DMAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
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Jun 29, 2021 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

Jul 02, 2021 -

DMAGS responded

just don't understand why while at a complete stop i get slight accerlaration of engine when i'm switching gears from drive to park or from drive to reverse at the same time

Jul 03, 2021 -

Family Hyundai responded

DMags, we are here to work with you. Let’s spend some time next week to figure out what’s going on with your vehicle. Please schedule a service appointment tomorrow. 708-444-7100

June 29, 2021

Great job by the staff. I was in and out quickly. More

by jcsilves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

June 28, 2021

Awesome customer service! Very thorough and communicative with straightforward charges. More

by BZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2021

As always the Family Hyundai service team did a great job. I was in and out in a very reasonable amount of time, and everything was done to my satisfaction. Tom Salin, as always, did a great job, and he More

by sonataguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jun 29, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

June 28, 2021

Excellent service beautiful friendly staff over all im very satisfied More

by arethamj2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter, Eric Kratschmer
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Jun 29, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 28, 2021

Service is great everyone is courteous and friendly. I've been bringing my cars here for 11 years when I'm ready to buy another car it will be at Family Hyundai. More

by DEBP8929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 27, 2021

I made an appointment 2 weeks ago nothing sooner I got at family at 8 am for a oil change and waited 1hour 30 mn to get my car back I bought my Santa Fe from family and always got service from you but n More

by guy15419
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2021 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 26, 2021

Very friendly & professional. They all do a great job. Thank you. More

by LISAWALLY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Family Hyundai responded

Lisa, Thank you for taking the time to share your thoughts on working with TJ and our team. We're glad to hear we delivered such a great experience!

June 26, 2021

I am the original owner of my 2009 Santa Fe and have always taken my car to Family Hyundai for service and repairs. Michael and his team are wonderful and are always very honest. More

by KWERELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Family Hyundai responded

It's great to hear that Michael and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

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