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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,819 Reviews

5,819 Reviews of Family Hyundai - Service Center

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April 08, 2021

The service was great. Everyone was very friendly. The estimated time was long but my car was done a lot earlier. That was great. Thanks for a great day. More

by MARYELLEN1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 08, 2021 -

Family Hyundai responded

Thank you so much, MaryEllen, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 08, 2021

Colin Simmons assisted in the work being done on my car. He was very helpful and professional and friendly. I have always been happy with the experience at Family Hyundai. More

by BARBARABURKE3
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Family Hyundai responded

Barbara, Thank you for the kind words for our service department! Colin and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 07, 2021

First of all., i LOVE MY 2016 TUCSON, THERE HAVE NOT THAT MANY TIMES THAT I NEEDED SERVICE OTHER THAN AN OIL CHANGE. i AM EXTREMELY PLEASED WITH MY CHOICE OF VEHICLES!! I WOULD RECOMMEND A PURCHASE OF A HYU More

by YVONNE7
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Apr 07, 2021 -

Family Hyundai responded

Thank you, Yvonne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 06, 2021

good job "great service I love my car very nice good job " great service I love my car very nice people super good and nicer service very nice and a good pricing i love that is one free oil More

by MCS.REGALFOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Apr 06, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2021

Excellent service from Colin. He’s very friendly and Excellent service from Colin. He’s very friendly and professional. He doesn’t push me to follow through on recommendations. He makes sure I und More

by LNRN1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Family Hyundai responded

We are very happy to hear that Colin and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2021

Exceptional service and an outstanding service advisor named Colin Simmons. I would give him seven stars if I could if the system would let me. More

by rmach111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Family Hyundai responded

Thank you so much for your kind words for Colin, and for taking the time to leave us this wonderful feedback!

April 06, 2021

Always a pleasant experience visiting Family Hyundai. I purchased two Sonatas fourteen years ago and still bring in the one remaining for service. Five star service. More

by Dogjaws5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 07, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2021

I want to thank Mark Ott for helping me buy my used Hyundai. He and the rest of the staff made the experience well worth the money. Thank you . More

by SCOOBYDO6
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Panici, Mark Ott
Apr 05, 2021 -

Family Hyundai responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 03, 2021

I really love family Hyundai. A truly beautiful Hyundai family. They do work with you and take their time to make sure your happy. I will recommend them to anyone. More

by TGAVIN068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 03, 2021

I was taken care of promptly. I waited no longer than five minutes in line for service. However, they did not read the appointment notes regarding the free oil and tire rotation. More

by jlachky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 04, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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