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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,853 Reviews

5,853 Reviews of Family Hyundai - Service Center

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April 17, 2021

The establishment is very clean, professional and spacious. The waiting room is very spacious assuring everyone had proper spacing to be comfortable. Love how clean the entire establishment is. Never More

by JESSMOM67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry very great salesman
Apr 17, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 17, 2021

Have issues Everytime I go. They told me one thing when I bought the car. The minute I come back for my first service then everything changed and I had wasted a trip. Just to come back again and it’s changed More

by daniellewills96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Austin Osabuohien
May 04, 2021 -

Family Hyundai responded

Thank you, Danielle, for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 15, 2021

Mayweather Shorter was very helpful getting our brand new car into service quickly. He went out of his way to contact us when he found out about our issue. Colin Simmons handled the repair and the communicat More

by TBOGAN55
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 15, 2021

Took my Santa Fe in for an oil and lube. Was in and out in less than an hour. Service person was courteous and friendly. More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 15, 2021

No issues with the service department at Family Hyundai. Courteous service people are at the ready whenever I bring my car to Family Hyundai. Thanks. More

by BIGHOMIE0720
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 14, 2021

Came to dealership for an oil change and tire rotation, I did not have an appointment and they performed the necessary service in a timely manner. Always friendly and efficient. More

by LEFTY460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Casey
Apr 14, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Matt and our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

The service that I required was done quickly, and to my satisfaction. Tom S. as always was right on top of things, and made sure that I was on my way in a timely manner. I will return to the dealership whe More

by sonataguy
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 14, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tom and the team. Please don't hesitate to let us know if we can be of further assistance.

April 13, 2021

Always Top Shelf from Rep to service performed. Since I purchased vehicle from here their giving a free Oil change every 4th visit is awesome! More

by mwgenrev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 12, 2021

Tom always treats me well when I arrive. He is friendly and helpful. He keeps me updated all throughout the time they have my car. More

by barbaratvaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Apr 12, 2021 -

Family Hyundai responded

Barbara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

April 11, 2021

Came in for the Sonata's first oil change as a walk - in. Service dept. got me in & out right away! Thankx for the quick service!! More

by SHOTGLAS
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien, Eric Kratschmer
Apr 11, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

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