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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,826 Reviews

5,826 Reviews of Family Hyundai - Service Center

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February 24, 2021

Very quick for oil change without appointment! Things Very quick for oil change without appointment! Things that needed to be addressed were brought to my attention With no high pressure sale to perfor More

by DOGDOC83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a timely and pleasant one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 24, 2021

Hyundai shouldn't wait until after a customer brings a car in to be informed that there's at least 100 cars ahead of them. Especially when the car isn't driveable and has to be towed in. Hyundai should i More

by Adeyemo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 23, 2021

First time buying an Hyundai. Will not be my last. Excellent customer service. Very attentive listened to what I wanted and delivered. Very happy with my Tuscon. More

by NAN7847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Feb 23, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience here at Family Hyundai! Congratulations on your Hyundai Tuscon. We sincerely value your business and look forward to your next visit.

February 23, 2021

It was nice that the dealership made the repair to our auto start and did not charge us. The repair was completed timely and the staff was friendly and professional. More

by EDWARDKASANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT
Feb 23, 2021 -

Family Hyundai responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback, Edward! We appreciate your business and thank you for choosing Family Hyundai.

February 23, 2021

The entire staff is very respectful of all customers. I feel confident that my needs will be met when at Family Hyundai. Great service and efficiency. More

by mabobich10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2021

No problems and very friendly.As always the experience No problems and very friendly. As always the experience was good and very short wait. Would recommend them to all my friends. Will be back for my n More

by KNIEMIEC
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Feb 22, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 21, 2021

Everything went well! The appointment was easy to make and the customer service was great from Tom. Thank you again for making service so quick and easy. More

by ge19edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
February 21, 2021

Great service and friendly staff to take care of you. The service was done right and was completed timely as well. Would definitely recommend them! More

by RSS248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 22, 2021 -

Family Hyundai responded

Thanks for taking the time to leave us a review! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

February 21, 2021

As always, the service was great, the wait time was minimal, and the person who was in contact with me was extremely helpful and courteous and considerate. More

by HEATHERLLLANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Family Hyundai responded

Heather, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 20, 2021

I have purchased my first Hyundai in late 2000. Moved to Oak Forest in 2002 and have been taking my car there since and have purchased 3 other's and leased one for 3 years. I can always depend on the entir More

by Rjoneserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Feb 21, 2021 -

Family Hyundai responded

Ray, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. We appreciate you being a loyal 10-year customer of Family Hyundai! If there is anything we can assist you with in the future, please let us know.

Feb 25, 2021 -

Rjoneserin responded

I did!

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