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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,877 Reviews

5,877 Reviews of Family Hyundai - Service Center

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March 18, 2021

I had a very pleasant experience. Just went in for an oil change. All of the people that I dealt with that day were very professional. More

by ejo150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure who did the work
Mar 18, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

March 17, 2021

I came in today (3/17/21) to have a new tire installed and a new window washer bottle installed. I was treated with respect and had a very satisfying experience. My wait time was expected and I was More

by WJC1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Family Hyundai responded

Thank you for your kind words for Mike and our service department. We appreciate your business and our team looks forward to serving you again soon!

March 16, 2021

the staff in the service department were thoughtful, friendly, and helpful. the service provided and the checklist completed for our 2020 hyundai palisade should keep our vehicle operating and an opti More

by SBURN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 16, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2021

The most professional and pleasant people to do business with! Love the service, always friendly and nice. Will always do business with this company. Thank you More

by carolwhite04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Family Hyundai responded

Carol, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Family Hyundai.

March 13, 2021

The service required was for an ABS recall from Hyundai. The work was done quickly and the vehicle was returned very clean. The service advisor Matthew was very courteous and helpful. Never have a problem w More

by nonnady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Mar 14, 2021 -

Family Hyundai responded

Thank you for the kind words for Matthew and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 12, 2021

No problem, all goodExcellent service Took me home and No problem, all good Excellent service Took me home and I was taken back to the dealer Excellent time to do the work on the car All More

by DOGFISH.JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Mar 13, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that you found your experience with our service team to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 12, 2021

Having been a member of the Hyundai since 2010 and on my second Tucson, I know that the service department is exceptional. Being a single Mom and grandmother, I feel secure with their abilities and feel SAF More

by PAUKSTIS421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Mar 13, 2021 -

Family Hyundai responded

Thank you for your review, we truly appreciate this wonderful feedback! We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 12, 2021

It was time for my 15000 mile check up. I had some concerns. The service person answered each question and I was pleased with the service. More

by denise5610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Mar 12, 2021 -

Family Hyundai responded

It has been a pleasure serving you, Denise! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

Tire told small hole pierced sidewall need new tire okay arrived no hole in sidewall hole too big to fix Small hole to big hole scam More

by MARKGIERMAN
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eric Kratschmer
Mar 30, 2021 -

Family Hyundai responded

Mark, we are sorry that you didn't have a completely satisfying visit. We value all customer feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to us directly if you would like to discuss your experience in more detail. We would appreciate the opportunity to address your concerns.

March 11, 2021

Terrible. Rather go to a 0 credit needed and get 30% APR in a used car lot than to deal with these disrespectful people again. More

by Dissatisfied GDI costumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Mar 11, 2021 -

Family Hyundai responded

GDI, Can you please call me at 708-444-7100. This is a very confusing review. We would like to help you out as much as we can, but we need to know more about your situation. Thank you in advance, Jason Lechowicz.

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