Family Hyundai - Service Center

Very friendly and helpful. Polite. I was treated like a family member. Tom always goes out of his way to help, keeps me updated on the progress. family member. Tom always goes out of his way to help, keeps me updated on the progress. More

Chris was pleasant he also changed my battery on my remote, let me know i had a light out in the back of my car. Only one thing i didn't understand they wash my car but didn't dry so i had to go in in remote, let me know i had a light out in the back of my car. Only one thing i didn't understand they wash my car but didn't dry so i had to go in in trunk and get get a towel to dry my car off. More

Please let the young lady that was in the Bay Area know that she should be wearing a mask when customers come in didn’t even see one around her neck. that she should be wearing a mask when customers come in didn’t even see one around her neck. More

It took a few weeks to get my issue resolved, but the service member; Mike, helped me out and was very courteous, and willing to have me come in when I was available. He ordered the part I needed and to service member; Mike, helped me out and was very courteous, and willing to have me come in when I was available. He ordered the part I needed and took care of the issues. Thank you to Family Hyundai for such good care. More

Had a tail-lightout. Tom got me in the same day I called and had me back out in less than an hour. I was very pleased. and had me back out in less than an hour. I was very pleased. More

The service department can be a better help in finding issues with your Vehicle only want to repair what you went in forDid you tell them you have more than one issues they tell you we are all booked swam issues with your Vehicle only want to repair what you went in forDid you tell them you have more than one issues they tell you we are all booked swamped we only have time to to do what you are in for More

The staff was very friendly and worked hard to get my vehicle back to me quickly while performing quality service. The vehicle was returned clean and well cared for. Thank you! vehicle back to me quickly while performing quality service. The vehicle was returned clean and well cared for. Thank you! More

Thanks for taking care of my car and ensuring that my family and I are safe in it... We appreciate the honesty regarding what services are legitimately needed as well. family and I are safe in it... We appreciate the honesty regarding what services are legitimately needed as well. More

Tom is awesome. Tom is the reason we go to Family Hyundai to service our cars. No matter our problem Tom will find the solution. to service our cars. No matter our problem Tom will find the solution. More

My Car brakes got fixed. The guy helping me was supposed to call my warranty company to see if a pulley repair was covered. He told me, he tried calling and couldn't reach anyone. My car was there 4 more d to call my warranty company to see if a pulley repair was covered. He told me, he tried calling and couldn't reach anyone. My car was there 4 more days. I feel he could have tried harder to reach them. I understand you guys are busy but I spent a lot of money on my brakes and I could have went somewhere else if all the repairs on my car wasn't going to get done. I also tried to schedule a remote starter install. And no one helped me. I was told to call and schedule and I was at the dealership. Very disappointing More