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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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February 12, 2021

Very inviting and helpful. I enjoy my experience every time I go. They explain what I need and are also professional. Go to Larry Edwards for a car! More

by UNIQUEDAVIS21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else. We're always happy to help!

February 11, 2021

I can't say enough about Family Hyundai. I was treated with respect and total professionalism. All my needs were shown and explained in detail. More

by WJC1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 11, 2021

I had a schedule oil change that lasted a little over 2 1/2 hours. Michael Majchrowic was very nice and explained why it took so long. More

by debrahrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic was very nice 5 stars
Feb 11, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 10, 2021

Good friendly customer service always tom salin always takes good care of me thank you tom. I will always recommend family Hyundai to friends and family. More

by ALFREDWOODSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 10, 2021 -

Family Hyundai responded

Alfred, it's great to hear that Tom and our sales staff were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai! Congratulations on your new vehicle!

Mar 24, 2022 -

ALFREDWOODSON1 responded

Thank you family Hyundai

February 10, 2021

Fast and efficient! Colin did a great job. The only negative was that I wish a car wash was included with my oil change. Mine needed it! More

by Peter Quill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Family Hyundai responded

Peter, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hopefully next time, we can get your car washed :)

February 10, 2021

A misunderstanding between my scheduled appointment, my car part and my arrival created an inconvenience for me. I spoke with TJ and he accommodated me well. More

by VMDBURNS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. TJ and team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2021

Colin explained everything needed for my car when I wasn't sure what to have fixed first. There were four items I wanted done, but didn't have a lot of money. He suggested things that were critical now More

by kmblacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai. We appreciate you taking the time to leave us this great feedback, and five-star review! We're glad Colin was able to help and demonstrate our commitment to great service. We hope to see you again soon!

February 09, 2021

Always a good experience , cost was good because it was a recall service is always great . I would like to see like a rewards program. More

by mbrown708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 09, 2021

good service!--I have always had good service from this dealership-this is my 3rd car from them---an Accent, a Tucson and now this Venue More

by BSMURAWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
reuben kelly
Feb 09, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope you'll enjoy your new Venue!

February 08, 2021

Mike has always been personable and professional whenever my car needed service and is a 5-Star service advisor. Noting negative to say about Mike. However, It would be greatly appreciated if Family Hyunda More

by HankM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Family Hyundai responded

Hank, Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. We appreciate hearing you felt Mike was a "5-Star service advisor". If there is anything we can assist you with in the future, please let us know.

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