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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,835 Reviews

5,835 Reviews of Family Hyundai - Service Center

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January 21, 2021

Dealership is very well organized & service department works very quickly. I made an appointment and I was able to get seen right at my scheduled time & the work was complete before the estimated time giv More

by Olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Family Hyundai responded

It's great to hear, Olive, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 21, 2021

Took car in because the engine light was flashing, and it would not accelerate. Colin called me at home a a couple hours later stating that the car was ready. He stated that they had to update the ECM with t More

by wilson_onyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Family Hyundai responded

Wow! Thank you so much for this great five-star review, Wilson. We are very happy that Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2021

Good Service I appreciated the discount The service Good Service I appreciated the discount The service dept explained the process. I did not have to wait long.I will continue to service my vehilce More

by RAIDFLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jan 20, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2021

It was fair they had a little patient with me help me with the problem and make sure they take care of me so it was very fair and reasonable and I liked How they help me with the problem and they move fa More

by yvonnewilkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 20, 2021 -

Family Hyundai responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our Family Hyundai, Yvonne! Please let us know if we can be of any more assistance, we’re here for you anytime!

January 20, 2021

Picked up the car right on time and completed the work much faster than expected call me to advise work was completed the car would be returned for my approval and acceptance they did everything very good More

by jcacciato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 20, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Tom and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 19, 2021

Was advised earlier that afternoon both rear brakelights were not working. Called spoke to Tom looking to see if I could come in to check this out. Tom indicated no service openings availavble, but agreed t More

by WMTANNEHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Tom Salin
Jan 18, 2021 -

Family Hyundai responded

Thank you for your business and this great, five-star review. We're happy to hear Tom, and Bryan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2021

Wonderful caring people. Friendly and honest. No crazy last minute changes. Had a loner car. Service was done in a timely manner. Great place for all your car needs. Any make or model. Not just Hy More

by KGUSHI520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 19, 2021 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 19, 2021

I’ve always had best service every time I brought my Sonata in. Tom Salin is very professional and helpful of my needs. he’s a great asset to the Family Hyundai team. More

by Rms15904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 19, 2021 -

Family Hyundai responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 19, 2021

I enjoyed a great experience. My 15,000 mile service check-up ran efficiently. Tom, my service rep, was very friendly and courteous - just wonderful. And Hyundai stands behind its warranty. I'm a ver More

by DEENIEALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 19, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Tom was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2021

Tom Salin is the best!! Always cheerful, and sees that any work done on my car is in a timely manor. All the employers are great but Tom stands above the rest !!!! More

by JANN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 20, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom and the rest of our team here at Family Hyundai.

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