Family Hyundai - Service Center

Came in without an appointment because I was in the area. Bryan got me in and out of there in no time. Had a great experience. Bryan got me in and out of there in no time. Had a great experience. More

I was very happy that service finally figured out why my battery was dying. They fixed the problem under my extended warranty and the car runs great. battery was dying. They fixed the problem under my extended warranty and the car runs great. More

Colin Simmons was great! I received excellent customer service! He updated me on exactly what I needed to make sure that my car was up to date on services. service! He updated me on exactly what I needed to make sure that my car was up to date on services. More

Service is always above expectations. Tom Salin is great to explain what is needed, and what to expect. Highly recommend working with him. Thank you! to explain what is needed, and what to expect. Highly recommend working with him. Thank you! More

The serviceman was very helpful in letting me know what items needed to be checked at 69000 miles. One hour later I was on my way.. items needed to be checked at 69000 miles. One hour later I was on my way.. More

Not only is this my second time bringing my SUV for the same reason the guy handing my concerns was not listening to me and was telling me different things depending on my response. He was truly looking fo same reason the guy handing my concerns was not listening to me and was telling me different things depending on my response. He was truly looking for me to spend money so he can get a commission. When I told him about him up selling me about me getting new tires (after i just got new tires from somewhere else) it was all about money at this point he told me I'll get money from you regardless. There is a reason why i do not come here anymore. More

I arrived with an appointment and things seemed not busy, just chaotic. There were two girls working maybe as porters that seemed to distract many of the guys from helping customers get their cars back on th just chaotic. There were two girls working maybe as porters that seemed to distract many of the guys from helping customers get their cars back on the road. I was told my car would be ready in 45 minutes to an hour and my car was not ready for an hour and a half. Nobody updated me as to what the delay was and I even sent a text which was not responded to. Upon completion, the paperwork was not right and it had to be changed which took another few minutes. I don't know if the service management has changed at this location but it is very different from the experience that I have received here over the last 7 years. Not a great experience for me this time. Unfortunately this is becoming more the norm rather than the exception. More

I just recently went in to get a remote start installed. Al Pellizzeri was extremely helpful. He took his time explaining everything to me and even when I stumbled upon a problem with the key maker Al handl Al Pellizzeri was extremely helpful. He took his time explaining everything to me and even when I stumbled upon a problem with the key maker Al handled the situation himself perfectly and made sure I experienced the best service. I love his positive attitude and We were both so excited for my new purchase. Thank you so much Al! More

My first service experience was exactly like when I bought the truck, EXCELLENT !!! All the people at Family Hyundai cleared my mind of 2020 and made my service experience great bought the truck, EXCELLENT !!! All the people at Family Hyundai cleared my mind of 2020 and made my service experience great More

It was a good experience and I was quite surprised that you even washed the car. I would recommend the service dept. Will be back. you even washed the car. I would recommend the service dept. Will be back. More