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5,839 Reviews of Family Hyundai - Service Center
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October 17, 2020
The service was performed in a timely manner. However, I was told at the time I signed the lease agreement that all oil changes and tire rotations are included - when I brought the car in for service with a was told at the time I signed the lease agreement that all oil changes and tire rotations are included - when I brought the car in for service with about 3750 miles, I was told that every other oil change is covered. That's quite a substantial difference. Another issue I have is that I was told the May, 2020 lease payment on my previous car (2017 Hyundai leased from Family Hyundai) would be waived since I signed the new lease on April 13, 2020. I have since received a notice from Hyundai indicating that I owe the May, 2020 payment. I looked into this and am still awaiting a response. Can you help with this? More
by deborahjvernon
Verified CustomerEmployees Worked With
October 17, 2020
Clean and welcoming waiting area nice people to deal with - average time for waiting.. glad the appointment was not necessary. Easy going in easy going out thanks. - average time for waiting.. glad the appointment was not necessary. Easy going in easy going out thanks. More
by francocomella
Employees Worked With
October 16, 2020
My serviceman Colon Simmons takes good care of us. The work is excellent. The waiting area is safe and spacious. I love the free car wash. work is excellent. The waiting area is safe and spacious. I love the free car wash. More
by hw3rr1
Employees Worked With
October 16, 2020
Fred met me when I pulled in. He explained what was going to take place on this initial visit. He directed me to the waiting room and came back within 1/2 hour. it was a nice experience going to take place on this initial visit. He directed me to the waiting room and came back within 1/2 hour. it was a nice experience More
by BILDIX
Employees Worked With
Fred Barrios
October 16, 2020
Fast and great customer service. Although car wash could of been better. Car was still fairly dirty on the passenger side. Not sure which Mike i dealt with of been better. Car was still fairly dirty on the passenger side. Not sure which Mike i dealt with More
by BA.WENT
October 15, 2020
Colin always takes the time to explain the work done on my cars and answers all my questions. He is a great asset to your team! my cars and answers all my questions. He is a great asset to your team! More
by LAFITZ24
Employees Worked With
October 15, 2020
Tom Salin in the service dept. is super. He wants to not only to get your car in and out in fast order, but makes sure you’re advised about what they did to your vehicle. I know I will be satisfied with the only to get your car in and out in fast order, but makes sure you’re advised about what they did to your vehicle. I know I will be satisfied with the service when I go there. Keep up the good work !! Greg More
by PUPSPOP1
Employees Worked With
Tom Salin
October 15, 2020
Had 45,000 mile service done without an appointment. Work was performed in less time than expected. Everything was explained and the price was reasonable. was performed in less time than expected. Everything was explained and the price was reasonable. More
by WWW
Employees Worked With
Alfredo Barrios
October 14, 2020
Bryan was great. He was able to take care of my issues even though I didn't have an appointment. They were very thorough with my car and let me know why my service code might have been on. even though I didn't have an appointment. They were very thorough with my car and let me know why my service code might have been on. More
by Repeat Customer
Employees Worked With
Bryan
