Family Hyundai - Service Center

After purchase brought vehicle in for paint and rust protection service. Tom Salin secured a courtesy vehicle for me and service was completed in a timely fashion. It was a very busy day, Tom was profes protection service. Tom Salin secured a courtesy vehicle for me and service was completed in a timely fashion. It was a very busy day, Tom was professional, courteous and friendly as always. More

The attention to social distancing and masks made me feel very comfortable with my stay in the waiting room. Service has always been excellent at Family Hyundai! very comfortable with my stay in the waiting room. Service has always been excellent at Family Hyundai! More

Went in for an oil change and they failed to check tire pressure again, for the third time in a row now. Not at all happy. pressure again, for the third time in a row now. Not at all happy. More

Two wheels were replaced under factory warranty. Two wheels were replaced under factory warranty. When I got home after waiting over 2 hours to have the wheels balanced and mounted one of the Two wheels were replaced under factory warranty. When I got home after waiting over 2 hours to have the wheels balanced and mounted one of the wheels was damaged by the installer. The wheel was damaged by the careless use of the inpact wrench. I decided not to waist any more time on this matter . I bought a silver touchup pen and did it myself. PLEASE RETRAIN YOUR EMPLOYEE!!!! More

As usual, the family service my vehicle with top notch service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! More

Went to dealer, without an appt for oil change, and tire rotation In and out in about 50 minutes. Very happy with experience. Brian, service manager very helpful. rotation In and out in about 50 minutes. Very happy with experience. Brian, service manager very helpful. More

Courteous & Efficient as always. Drove in at 8:55, out the 10:00. Crystal kept me informed via text of progress and check out was quick. the 10:00. Crystal kept me informed via text of progress and check out was quick. More

I blew my front tire had my car towed to family Hyundai. No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring More

I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More