5,867 Reviews of Family Hyundai - Service Center
Two wheels were replaced under factory warranty. Two wheels were replaced under factory warranty. When I got home after waiting over 2 hours to have the wheels balanced and mounted one of the Two wheels were replaced under factory warranty. When I got home after waiting over 2 hours to have the wheels balanced and mounted one of the wheels was damaged by the installer. The wheel was damaged by the careless use of the inpact wrench. I decided not to waist any more time on this matter . I bought a silver touchup pen and did it myself. PLEASE RETRAIN YOUR EMPLOYEE!!!! More
As usual, the family service my vehicle with top notch service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! More
Went to dealer, without an appt for oil change, and tire rotation In and out in about 50 minutes. Very happy with experience. Brian, service manager very helpful. rotation In and out in about 50 minutes. Very happy with experience. Brian, service manager very helpful. More
I blew my front tire had my car towed to family Hyundai. No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring More
I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More
Maybe I didn't need a Tune up after all. The Car is Loud & Shakes Now for about 5 min. Now it sounds different the Engine louder & Shakes Now for about 5 min. Now it sounds different the Engine louder More
We told them of a loose screw in the hatch, they didn't fix it. Went to pick up the car, showed them and they said we will have to reschedule. This is unacceptable. fix it. Went to pick up the car, showed them and they said we will have to reschedule. This is unacceptable. More
Highly recommended Very courteous and professional employees. The service work performed is top quality. Never had a problem with service. Waiting room is always very Very courteous and professional employees. The service work performed is top quality. Never had a problem with service. Waiting room is always very clean and comfortable. More
I called when I saw my tire pressure warning I came in and was a hour wait. But the issue was fixed. I'm pleased! They were fair, explained everything and I will be back again! and was a hour wait. But the issue was fixed. I'm pleased! They were fair, explained everything and I will be back again! More