Family Hyundai - Service Center

Great service & the most pleasant, loyal customer service. They even washed and sanitized my car! Job well done Family Hyundai. We will definitely be back! service. They even washed and sanitized my car! Job well done Family Hyundai. We will definitely be back! More

Way better than my previous visit. I got oil change and tire rotation in half the time I was told it would take. That's the way it should be done. Tell the customer it will be a little I got oil change and tire rotation in half the time I was told it would take. That's the way it should be done. Tell the customer it will be a little longer and then they are happy when their car is serviced in a shorter time. Makes sense. I would have given 5 stars, but I did not see anyone sanitize my seat or steering wheel or anything else inside when the car was ready. And I was not told that sanitizing was done. So I sanitized it myself and drove home with all windows open, just to be careful. I'm old and I avoided covid this long, so I'm extra cautious about getting sick. More

Awesome Service The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! More

The dealership has signed up a customer with the wrong email address, my email address. I've received all kids of marking and personal information including sending me a document with the car's VIN, phone email address, my email address. I've received all kids of marking and personal information including sending me a document with the car's VIN, phone number, full legal name, and no way to get off mailing lists or communication about a vehicle I don't own. I've repeatedly asked them to address this with zero results including replying to a direct email from Tom S and begging for some help. In this age of leaky data and identity theft they have ZERO idea about how to respond to something that's wrong let alone protect your information. Avoid and find a responsive dealer. More

Brakes, ball joint, maintence, customer service I knew the brakes were getting bad, I was informed of other problems, was waiting for the results, and wad informed of that my car would have to stay I knew the brakes were getting bad, I was informed of other problems, was waiting for the results, and wad informed of that my car would have to stay over night, I needed a ride home, was given a ride home and was also given a ride back the next day to pick up my car. This is definitely a great add on to the customer service, department Gabariel and Paul were the drivers and I want to thank them and the service person Bryan for their assistance . Ms Perkins More

The service is very good and the service people are very friendly and knowledgeable. The wait time is good and they keep you informed about the progress of the maintenance friendly and knowledgeable. The wait time is good and they keep you informed about the progress of the maintenance More

Service with a smile Always on time, always pleasant, always informative. Everyone, from the car hikers to the service people, and sales staff are so easy to deal with. Always on time, always pleasant, always informative. Everyone, from the car hikers to the service people, and sales staff are so easy to deal with. It makes taking a mundane chore to a higher leve. More

Serivce I was wondering how social distancing was going to be accomplished at the dealership. It was done quite well. I did not have any problems with anyone I was wondering how social distancing was going to be accomplished at the dealership. It was done quite well. I did not have any problems with anyone and the staff was wonderful. More

Great experience Great service,safe environment , Tom service man very professional,knowledgable ,waiting time was less than he said it would be. Good explanation on w Great service,safe environment , Tom service man very professional,knowledgable ,waiting time was less than he said it would be. Good explanation on what was done to the car and what needs to be done if anything. More

Outstanding Service From scheduling the appointment for service, to driving up, checking in and talking with the service personnel - everything went smoothly and was comp From scheduling the appointment for service, to driving up, checking in and talking with the service personnel - everything went smoothly and was completed in a timely manner. I've serviced other cars at other dealers - they don't even come close to how comfortable my experience was at Family Hyundai. Thank you for everything. More