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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,874 Reviews

5,874 Reviews of Family Hyundai - Service Center

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July 29, 2020

Great service Been going there for years, have always treated us right. Wouldn't have anyone else work on our Hyundai Santa Fe, they are the best. More

by ADEHN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 26, 2020

New service guy Bryan Schultz is awesome! He was so nice and wore a mask!! I felt safe at Family Hyundai getting my Santa Fe serviced. More

by SPARROW922
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Jul 27, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Bryan was able to help, and we hope to see you again!

July 25, 2020

Friendly service Everyone is happy and friendly. The service department was very organized and friendly. The oil change was fast and done well. I would recommend them More

by MORUSJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jul 25, 2020 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 24, 2020

Pleasant Experience It's easy and friendly to deal with the Family Hyundai Service department. Tom Salin is my Genesis guy and when he's not available Colin Simons steps More

by lis0118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jul 25, 2020 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 23, 2020

Service is always great! I was treated so well at Family Hyundai. Because they could not get me an appointment, I did the Saturday Morning drive in. As soon as I got there ( More

by Mullbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Colin had the opportunity to work with you and make your experience with us a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 23, 2020

During these Covid times I appreciate the friendly environment and cleanliness at this location. The service department once again was a pleasant experience for me. More

by cloney.cassell
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 23, 2020

Friendly atmosphere and good customer service. Thus is my first time dealing with this organization and so far my experience has been great. I have nothing negative to say at this present time. More

by alvalon.whitaker
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici
Jul 24, 2020 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2020

75,000 maintenance Great job. Little waiting time. Outside of the mask thing, I was greeted & since I had a n appointment, taken quickly. thanks ever so much. More

by miggedy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jul 21, 2020 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2020

Very pleasant friendly clean courteous seems to know what they are doing .like this dealership . This is the only place to go to. Customer since 2012 very happy! More

by schutters
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 20, 2020

GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Salin, Eric Kratschmer
Jul 21, 2020 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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