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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,870 Reviews

5,870 Reviews of Family Hyundai - Service Center

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June 26, 2020

Great service! They took care of getting new tires for our car. It was completed quickly and expertly. It's nice to drive on new and safe tires again. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Family Hyundai responded

Thank you so much, Joe, for your kind words, and for taking the time to leave us this wonderful feedback!

June 26, 2020

Always Great Service I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. More

by JOHN_PUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Salin, Eric Kratschmer
Jun 28, 2020 -

Family Hyundai responded

We are very happy, John, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2020

I was greeted by Ryan as soon as I walked into Family Hyundai. Ryan started asking me questions about my needs & wants in a car and then showed some cars I looked at on Family Hyundai’s website. This wa More

by Danielleerickson77
Recommend Dealer
Yes
Employees Worked With
Leon Goldman, Ryan Prindle, Sam Wallace
Jun 25, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful! We are very pleased that Ryan was able to assist you and help you find the perfect vehicle!

June 23, 2020

Tom has always helped me when in your service dept. He always takes care of me. Awesome service whenever I need something done no matter if it is big or small. More

by wwacho
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 23, 2020 -

Family Hyundai responded

Thank you for your business and for this review. We're happy to hear Tom was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2020

Excellent Service The check in process, the quick service, and the final billing process was very friendly. The turn around time to have my oil changed was very quick. More

by NETSY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Jun 23, 2020 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 21, 2020

I felt they got my vehicle done and back to me in a timely fashion. I was fearful when I thought I would not have the car back but it was done that day. I hated the rental car it was to small for my us More

by trentdorsey
Recommend Dealer
Yes
Employees Worked With
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 21, 2020

Went during the COVID-19 outbreak for a standard oil change. The team was very professional and helpful with the entire process. I have been a customer since 2011 and would recommend purchasing and main More

by dauto
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jun 22, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 20, 2020

Service This was a first time servicing my vehicle at this dealership. It was a positive experience from start to finish. Professionalism and appreciate the More

by ITALYPRINCESSRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Family Hyundai responded

It has been a pleasure serving you. and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 19, 2020

Good service and attention to my needs in this pandemic time. He agreed that I sit in sales department as I am 88 years old and was well away from others. More

by KLPAZ
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! Our goal is to make sure that everyone who visits teh dealership in this time feels as comfortable and safe as possible. We sincerely value your business and look forward to your next visit.

June 18, 2020

Tom was so helpful and made the warranty process so easy. They were nice enough to provide a loaner car. I really appreciate the great customer service at Family Hyundai..... More

by KIMANTONIO29
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 18, 2020 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

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