Family Hyundai - Service Center

Consistently attentive. Helpful, courteous, knowledgeable, accommodating. Special thanks to Colin who once previously extended the service hours by several minutes in order Helpful, courteous, knowledgeable, accommodating. Special thanks to Colin who once previously extended the service hours by several minutes in order to fix a flat that, otherwise, would have left me stranded. More

This was the first time since owning my Hyundai that I have to give Family Hyundai a poor rating. I was at the dealership 4 hours for an oil change and to have brake pads replaced due to inadequate parts have to give Family Hyundai a poor rating. I was at the dealership 4 hours for an oil change and to have brake pads replaced due to inadequate parts previously used. The staff was not courteous and I had to approach them to obtain any information. I missed a very important business meeting caused by the extended time I was at the dealership. I contacted customer service to express my dissatisfaction. My husband and I are in the market for a new vehicle and I had him sold on the Genesis. This poor customer experience has caused me to rethink purchasing a vehicle from Family Hyundai. More

Service I called Tom S and he said I could come right in. I needed to have a brake light bulb replaced. The work was done quickly and they also checked my tir I called Tom S and he said I could come right in. I needed to have a brake light bulb replaced. The work was done quickly and they also checked my tires and washed my car. I also enjoy working with Tom S More

Oil change service Was greeted by the service men and Tom with masks on and they were friendly. They serviced me quickly. I was in an out within an hour. Was greeted by the service men and Tom with masks on and they were friendly. They serviced me quickly. I was in an out within an hour. More

33K mile service I was happy with the over all service, but surprised they didn't ask or call me about replacing my cabin filter and one other filter. I was happy with the over all service, but surprised they didn't ask or call me about replacing my cabin filter and one other filter. More

road warrior I always bring my car here for service. They are fair and never try to sell me services that I don't need. Everyone is friendly and polite. I always bring my car here for service. They are fair and never try to sell me services that I don't need. Everyone is friendly and polite. More

Friendly Wonderful service relax environment Nice people and very professional and felt comfortable. Walk in without an appointment and did not wait longer f Wonderful service relax environment Nice people and very professional and felt comfortable. Walk in without an appointment and did not wait longer for completion of services. More

Great service! My antenna , for blue-tooth, radio, etc. was damaged in a local car wash and the service staff got it expertly repaired quickly. I called them on a M My antenna , for blue-tooth, radio, etc. was damaged in a local car wash and the service staff got it expertly repaired quickly. I called them on a Monday and the part was ordered and installed on Wednesday. Great job by all! More

Routine oil change and tire rotation. In and out !!!! Tom is the best in the service department. In and out in a timely manner. Tom is very knowledgeable and always makes sure my auto is up to date . Tom is the best in the service department. In and out in a timely manner. Tom is very knowledgeable and always makes sure my auto is up to date . More