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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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March 16, 2020

Great help and service wonderful .very busy but did the best to satisfy us. I would recommend going there for any questions you have.Amen. More

by DONNABOB45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 15, 2020

Crystal is flat out awesome. Feels like she's known you for years. Suggested exactly what I needed without being pushy. I will keep coming back for service at Family. More

by zmarshall81
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 15, 2020 -

Family Hyundai responded

Thank you so much for your kind words about Crystal. We appreciate you taking the time to leave us this wonderful feedback!

March 14, 2020

They do an excellant job in service and with customer service. And when we first came in to look at vehicles they made things easy for us to look at cars and purchase one it could not be any easier More

by RADAMS2
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Mar 14, 2020 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 14, 2020

Great place! As always, friendly, totally timely and with excellent service! I will continue use their service center and seriously buying my next at Family Hyund More

by Jack FINDLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Amy Kuckelman
Mar 14, 2020 -

Family Hyundai responded

Hi Jack, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 12, 2020

Service Always prompt to take care of your needs, keep you informed on the repair of your vehicle. Vehicle is always washed and vacuumed when serviced. More

by rwiktor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Mar 12, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and provide a positive experience at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 12, 2020

Friendly and timely Crystal is a great service representative. She explains procedures clearly and is very friendly. Good employee I will be coming back for my maintenanc More

by ANNBERNWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 12, 2020 -

Family Hyundai responded

Thank you for your great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 12, 2020

Nice and clean, the show room was very nice. I took my car in for service and the waiting area was very comfortable and clean. More

by ana.d.salas
Recommend Dealer
Yes
Employees Worked With
Crystal Duran , Alex Baszaral
Mar 13, 2020 -

Family Hyundai responded

Thank you, Ana, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2020

First service on new car I came in for my first service on my 2020 Elantra. Due to warranty, it was free. The staff that greeted me were friendly and helpful. It took 2 hours- More

by MPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Family Hyundai responded

Hi , Thanks so much for your five star review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 11, 2020

Great Service and Communication Great service and communication, as usual. Service advisor, Tom Salin, is awesome! Arrived at 10:25, Tom wrote up what I needed and asked their driv More

by GrandmaJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 11, 2020 -

Family Hyundai responded

Thank you for your kind words and detailed review! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

March 10, 2020

Service Always a pleasure and east experience when I bring my car in and work with Tom Salin. I appreciate the efficiency and Tom's expertise. More

by scz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 11, 2020 -

Family Hyundai responded

Thank you! It's great to hear that Tom is always so helpful. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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