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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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March 10, 2020

Oil change and 30,000 mile check up. Handled well. I am a senior widow and I feel as though the service dept. Never takes advantage of that and gives good adv More

by SAJOH69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Mar 11, 2020 -

Family Hyundai responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 09, 2020

Great service as always! Oil change and multi point inspection done under an hour. Confident that good work is always being done on my car. More

by Paulbrackman
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 09, 2020 -

Family Hyundai responded

Paul, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2020

Great Experience My most recent service appointment was smooth as could be. All concerns were addressed and a problem was found that I didn't know I had. The servi More

by ghnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Family Hyundai responded

Hi- Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're glad our service department was so helpful. Don't hesitate to contact us again when you need us. Best- Family Hyundai

March 08, 2020

Krockc The service was simply amazing. I have been a customer for over 10yrs and I must admit that Family Hyundai is truly a joy to work with...….. More

by KROCK6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Family Hyundai responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2020

I love the service and how I'm treated. I never leave feeling as though I've been had. I'm literally only paying for what's necessary, not always why I came in. More

by saofolaju
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Family Hyundai responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again whenever your need arises.

March 07, 2020

Everyone and everything was good. Colin was very kind and easy to work with, he communicated well and was helpful in making sure my concern about the car was communicated clearly for the tech to work wit More

by patpeglow
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Family Hyundai responded

Hello Pat! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit at Family Hyundai.

March 07, 2020

Great Service!!!! Service was Great!!! Done within a couple of hours. Dealer does not try to sell you more service than you need/requested. Colin Simmons was wonderful. More

by Geo P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Family Hyundai responded

Thank you, Geo! We're happy to hear Colin was able to take great care of you and listen to all of your needs. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 06, 2020

Great experience! Working with Family Hyundai has been a wonderful experience for me. First, I brought my 2016 Genesis from them last September and I was extremely plea More

by RPOWELL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Mar 06, 2020 -

Family Hyundai responded

Richard, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found both your sales and service experiences with us to be positive. Thank you for choosing Family Hyundai, and please don't hesitate to reach out if you need anything else.

March 05, 2020

Service advisor Crystal was great I appreciate her honesty. She was not there when I picked up my vehicle and that's were my experience changed. After spending $1300 in your dealership I had to sear More

by jaleel96
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 06, 2020 -

Family Hyundai responded

Thank you so much for sharing your thoughts. We are glad that you enjoyed working with Crystal; however we apologize for the difficulties finding your vehicle and the condition you found it in. That does not reflect our standards here at Family Hyundai and we would like to discuss this issue with you directly to see if we can make it right. Please reach out to us at your convenience. Thank you!

March 04, 2020

Great Service I was in and out n 45 minutes. My vehicle came back shining new. Cleaned inside and outside. The cleaning fellow was exceptionally good at his job. More

by WJC1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich
Mar 04, 2020 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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