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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,828 Reviews

5,828 Reviews of Family Hyundai - Service Center

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February 06, 2020

Serice Experience Colin Simmons Made my reservations for service for our two G80's. He made it easy to service both vehicles on the same day. I very satisfied. More

by DAN@MATIS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Family Hyundai responded

Thank you for the kind words! We appreciate it Dan.

February 06, 2020

Family Hyundia is great place to buy a car . The staff is very friendly . I know the customers know all the service team and some of the salesman . Tom in service department is awesome . Larry Edwards the sa More

by SHELIAECHOLS
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Aj Milstead
Feb 12, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

February 06, 2020

Am very happy with my Hyundai why am I happy?its 9 years old I will get a new one from the same dealership 🤡 Joker was a great movie for a 75 year old 🤡 More

by Archie
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 12, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

February 05, 2020

Excellent Service Service was done quickly and vehicle was washed. Service people make recommendations on future service, but never play the hard sell game. It's alwa More

by Jblake4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

February 04, 2020

Always welcoming and efficient. Comfortable waiting area. All good. Work was done as told. They kept me updated. Even had free donuts. Car was cleaned More

by kkraft5401
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 05, 2020 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

February 04, 2020

I was completely satisfied. I have been a loyal customer of Family for 12 years. I bought my 2008 Sonata from Family and recently purchased a 2020 Tucson. I have always received More

by KAREN15163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you for the detailed review. We appreciate your patience and we are glad that you are pleased with your experience, overall!

February 03, 2020

I had my 2018 Sonata serviced. I had a oil change and air filters replaced. It was my 15000 mile inspection. Wonderful people there great experience. More

by leoncook7240
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members who were able to help make your experience wonderful!

February 03, 2020

SERVICE: OIL CHANGE & MAINTENANCE Took car in for oil change/maintenance & was taken care of promptly. Service tech suggested what needed to be done. Upon maintenance check, it was det More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 05, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us.

February 02, 2020

Took car in for oil change. Went fast. Good service. Always go here for service. Nice staff to do business with. And car is always washed after service More

by Barbiee13
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Family Hyundai responded

Your business means a lot to us! Thank you for your kind words.

February 01, 2020

Awesome Did a walk in on an oil change and it was time for tire rotation also got it done and I was on my way home. Pleasant experience and my salesperson. L More

by 1212colette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ramocki
Feb 05, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

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