Family Hyundai - Service Center

My car. Would not start They fixed my car and I needed a new starter. It was covered by warranty. I would recommend this dealer to friends and family, They weee quick They fixed my car and I needed a new starter. It was covered by warranty. I would recommend this dealer to friends and family, They weee quick More

Thanks I was greatly pleased when Tom told me everything was free today. And it was done so quickly. Thank you for washing the car also. I was greatly pleased when Tom told me everything was free today. And it was done so quickly. Thank you for washing the car also. More

Quick and Friendly! Colin was friendly and got me in and out. Hes always got a smile and is welcoming when we stop in for service. Great service! Colin was friendly and got me in and out. Hes always got a smile and is welcoming when we stop in for service. Great service! More

Excellent service,friendly super fast,the waiting room is always clean,Al is a super nice guy and always tells you as it is,so I like that a lot service,friendly super fast,the waiting room is always clean,Al is a super nice guy and always tells you as it is,so I like that a lot More

41,250 Mile Service Interval + New Wipers Made the online appointment and it went as expected with service done very quickly as usual for what is always a fairly busy shop. Problem came when I Made the online appointment and it went as expected with service done very quickly as usual for what is always a fairly busy shop. Problem came when I failed to look at the invoice detail until I got home and realized the service coupon discount was not applied.. I live over 20 miles away so the loss of $5 was not worth the return trip but this is the second time it's happened so I'm including my frustration here. despite, my own stupidity for not scrutinizing the invoice before paying. More

Too slow The advisor was professional and courteous. The oil change and tire rotation took an hour and forty minutes with an appointment. Way too long. Took ne The advisor was professional and courteous. The oil change and tire rotation took an hour and forty minutes with an appointment. Way too long. Took nearly 20 minutes just to check in. First visit after purchasing certified vehicle. I spent $25 on a tire rotation that should have been done by the dealer prior to selling it. More

Engine replacement The service department is great! My engine needed to be replaced, and the service dept had it completed quickly and made sure it was still covered und The service department is great! My engine needed to be replaced, and the service dept had it completed quickly and made sure it was still covered under warranty. They gave me a reasonable estimate of the length of repairs and stayed in touch regarding the completion date. My car is running great! More

Customized work requested and completed by Family Hyundai I wanted some customized work done on my Santa Fe which I purchased from Family Hyundai. Specifically, I wanted to have the wheels on my vehicle chro I wanted some customized work done on my Santa Fe which I purchased from Family Hyundai. Specifically, I wanted to have the wheels on my vehicle chromed. I went in to talk to Al Pellizzeri the manager of their customer service department about my options. Al went over those options with me in detail which included purchasing new wheels and/or having the wheels on my Sana Fe chromed which was the less expensive option. I was concerned about the process and how they would look after completion vs purchasing new ones. Al assured me that the company they send the rims/wheels to is a first rate company that has done this for their dealership in the past. He explained their entire process to me as well as let me know that it takes 2-3 weeks from start to finish which includes shipping them there and back. Al let me know that their service department would remove the tires from the wheels have them shipped out and when they came back reattach them. The entire process was completed in the estimated time given me The service departments manager Mike Majchrowicz took fantastic care of my vehicle and my new wheels are AWESOME! More

Fast and complete Was taken care of as soon as I drove in. Coffee cakes were delicious as usual (look forward to it). Even able to browse in showroom for awhile. Wait Was taken care of as soon as I drove in. Coffee cakes were delicious as usual (look forward to it). Even able to browse in showroom for awhile. Wait time quoted was accurate. More

Excellent Service Al offered a SOLUTION to my ongoing problem. Crystal is new in the service department, but, she did everything to make sure I got in to see Al. Al wa Al offered a SOLUTION to my ongoing problem. Crystal is new in the service department, but, she did everything to make sure I got in to see Al. Al was not only patient and explained everything, he made sure I was satisfied before I left and did something I was totally not expecting. Working with the both of them made my long day end with a smile. I have been having issues with my tires on my G80 and potholes for a long time. Since I moved from the south, that was not an issue. Al allowed me to get add the service and the price was very good. I truly appreciated him and thank him for making me want to drive my car without fear. More