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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,838 Reviews
Call Service Center (708) 444-7100

5,839 Reviews of Family Hyundai - Service Center

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March 03, 2024

All was great Service great waiting area great all employees top notch All very good no problems More

by RRESZEL
Recommend Dealer
Yes
Employees Worked With
Not sure all were great
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Mar 03, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 03, 2024

They provide a good quick service. They keep me informed on any problems and answer any questions that I may have. More

by STEVEKLINCKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 03, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Steve, and don't hesitate to let us know if we can be of further assistance.

March 03, 2024

Professional, honest, kind. Only issue is it can sometimes be difficult to get an appointment More

by susansem
Recommend Dealer
Yes
Employees Worked With
Mike and Crystal
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Mar 03, 2024 -

Family Hyundai responded

Susan, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and Crystal and don't hesitate to let us know if we can be of further assistance.

March 02, 2024

Your service man Bryan was great handling my car problem, was very helpful.He listen to what I my problem with my car. More

by JAS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Mar 02, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Bryan here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 02, 2024

Great service, My work was done sooner than estimated. And the comfortable waiting area with WIFI allowed me to continue to "work from home" while I waited. More

by DEBRA.MARTINO419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Family Hyundai responded

Debra, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 01, 2024

Check in was was fairly quick. Work was completed within an hour Staff was friendly More

by Dreed0315
Recommend Dealer
Yes
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Mar 01, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 01, 2024

Fast service. Explained additional work that needed to be performed throughly with pictures & minimal additional time. More

by BBREF46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

They are very nice and they took care of my car and took us to a restaurant. More

by RICHJOHN724
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 29, 2024

I got really lucky with Crystal. She's been helping me for OVER ONE WHOLE YEAR now with my oil consumption disaster. If it wasn't for her, I would be extremely unhappy with e EVERYTH More

by wked180
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 01, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Crystal here at Family Hyundai.

February 29, 2024

Did a fast oil change, and they even washed my car, I always have a complete inspection done done while I’m there More

by stlas690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
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Feb 29, 2024 -

stlas690 responded

It appears that the wrong oil was used. my car takes 5/20, they put in 10/30.

Mar 04, 2024 -

Family Hyundai responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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