Family Hyundai - Service Center

Vehicle Recall I visited Family Hyundai on 3/11/19 to get the recall taken care of with Tom and it was a great experience. Tom Salin is always very professional and I visited Family Hyundai on 3/11/19 to get the recall taken care of with Tom and it was a great experience. Tom Salin is always very professional and I usually ask for him when I call in to make my service appointments because he will take care of my vehicle needs. I always know before hand what is coming up next service wise so I can know how to plan. Whether it’s working a few extra hours or smart planning. In that respect alone I appreciate Tom and he is truly an asset to Family Hyundai!!!! More

Great Service ! Colin was very thorough in getting the work on my car done in a timely manner. He also alerted me to a recall and took care of that as well Colin was very thorough in getting the work on my car done in a timely manner. He also alerted me to a recall and took care of that as well More

Headlights My trip to Hyundai dealership was to place my passenger fall light and also my front headlight the guys did a good job thanks will definitely recommen My trip to Hyundai dealership was to place my passenger fall light and also my front headlight the guys did a good job thanks will definitely recommended for friends in future. More

Great quick service! I was able to get both of my cars an oil change and maintenance and it was done quickly. Really love the experience at Happy Hyundai!!! I was able to get both of my cars an oil change and maintenance and it was done quickly. Really love the experience at Happy Hyundai!!! More

car check Tom and the staff did a great job , I do appreciate their expertise. I am a single women, and feel comfortable at this service center. Tom and the staff did a great job , I do appreciate their expertise. I am a single women, and feel comfortable at this service center. More

Problem not fixed My 2015 sonata has been back and forth to the Tinley Park Hyundai dealership since January of this year. It is now the 3rd month of this year and the My 2015 sonata has been back and forth to the Tinley Park Hyundai dealership since January of this year. It is now the 3rd month of this year and the problem is still not fixed. Everytime I go for service for my blinking engine light, it’s something new. They’ve replaced my horiness wiring twice, replaced the engine, and replaced the VCM(intake manifold) all at different services time. At this point, I believe they sold me a “lemon car!” I’m so disappointed in the service! More

Car Recall Review The service center folks at Family Hyundai were awesome. Four recall problems were corrected, and everything was explained to me in basic terms...... The service center folks at Family Hyundai were awesome. Four recall problems were corrected, and everything was explained to me in basic terms...... also the recommendations for repair on my car were presented to me with no pressure to get everything scheduled and done at that time. I was planning on just sitting and reading while waiting for what was projected to be a three hour recall repair but, instead, was driven to my gym to make better use of my time, and picked up when the repairs were completed. Very grateful to all concerned.....thank you. More

Initial new car setvice Jim in service was very courteous and thorough. They got me in and out in under the estimated time. All work was performed satisfactorily. Thanks! Jim in service was very courteous and thorough. They got me in and out in under the estimated time. All work was performed satisfactorily. Thanks! More

always good service Family Hyundai has given me excellent service on my daughters car. Every time I`m in for service, Family Hyundai does a excellent job. I will use your Family Hyundai has given me excellent service on my daughters car. Every time I`m in for service, Family Hyundai does a excellent job. I will use your dealership again! More

Trust Don't trust service dept. Once tried to sell me a cabin filter that was not needed. I have a K&N cabin filter which is WASHABLE. Technician never actu Don't trust service dept. Once tried to sell me a cabin filter that was not needed. I have a K&N cabin filter which is WASHABLE. Technician never actually CHECKED said filter. All he did was read"THE IDIOT BOX." If he had actually LOOKED at filter, he would have SEEN all the K&N labels on the compartment. Bring the car in for an oil change and supposedly they do a multi-point inspection. How do brakes go from YELLOW check marks to all GREEN check marks between oil changes------ WITH NOTHING BEING DONE!!!!! Only reason I take car back to dealership is for the " EVERY THIRD OIL CHANGE FREE policy. And now I find myself actually checking the oil after said oil change to see if it was actually done and the oil is clean. And-------(THIS HAS NOTHING TO DO WITH THE DEALERSHIP) 10 RECALLS IN THE 9 YEARS I'VE OWNED THE CAR??????? RIDICULOUS!!!!!! And even HYUNDAI can't get that right. Send me a letter informing me of said recall which states that NO ACTION IS NEEDED until second letter is sent. WHICH NEVER COMES!!!!! More