Family Hyundai - Service Center

Replace engine Check engine light came on. Major engine failure. They order new engine and replaced in 3 weeks. And had a rental car the whole time. No charge!! Check engine light came on. Major engine failure. They order new engine and replaced in 3 weeks. And had a rental car the whole time. No charge!! More

Easy to get oil change I love that I can just drop in after work and get my oil changed. I wait in the waiting room, catch up on my social media, watch the TV, and relax wh I love that I can just drop in after work and get my oil changed. I wait in the waiting room, catch up on my social media, watch the TV, and relax while my car is being worked on. Plus, they stick to their promise of every third oil change being free! More

Great job They did a good job with my oil change didn’t take too long this time Ricky took care of business for me as he promised They did a good job with my oil change didn’t take too long this time Ricky took care of business for me as he promised More

Great service done right! At Family Hyundai, I can always count of friendly service. Every time I come in I'm treated like a VIP. That's why I buy and service my vehicles here At Family Hyundai, I can always count of friendly service. Every time I come in I'm treated like a VIP. That's why I buy and service my vehicles here. More

Quick correction Brought my 2015 Hyundai in for very first problem with 53K+ miles. My outside ambient temperature sensor went crazy whenever weather was damp or wet. Brought my 2015 Hyundai in for very first problem with 53K+ miles. My outside ambient temperature sensor went crazy whenever weather was damp or wet. While I wished this was covered under warranty, Tom, my service advisor brought me back to the service bay to show me now with the front bumper fully removed, the cracked sensor, explaining that something somehow, hit the sensor perfectly to damage it's weatherproof integrity resulting in false readings. TOM was terrific and the repair was then completed quickly after that, and the charge was very fair. I know Tom could have just told me it was damaged and given me the final repair cost, but Tom sympathized with my dilemma, gently explained it couldn't be done under warranty, and made me feel totally comfortable. This is my second Hyundai SantaFe from Family Hyundai, and the Sales and Service team members have always been GREAT! I've worked with Tom before, and it's nice to a have a personable advisor who actually understands car repairs and not just a representative who logs your stated problem into a computer, and does a scripted upsell of things you might need. Love my Hyundai and love Family Hyundai! More

Very great customer service I enjoy coming to Family Hyundai because the customer service is exceptional. I pass by 2 other Hyundai deals near my house because none can beat the I enjoy coming to Family Hyundai because the customer service is exceptional. I pass by 2 other Hyundai deals near my house because none can beat the customer service I receive at Family Hyundai. More

Great dealership This is my third Sonata - love the car and Mayweather, Jason, and Al were great to work with when I purchased my car- also everyone in the service dep This is my third Sonata - love the car and Mayweather, Jason, and Al were great to work with when I purchased my car- also everyone in the service department was very accommodating - Colin couldn't have been more helpful! More

Oil Smell Had oil changed on 2/8//19. I kept smelling burning oil, but thought the technician may have spilled some on the motor. I took it back on 2//22/19 as Had oil changed on 2/8//19. I kept smelling burning oil, but thought the technician may have spilled some on the motor. I took it back on 2//22/19 as the smell continued. They sealed the oil pan, but the smell still exists. Going back today. More

Awesome They were on time? They 30 minutes early.Thank alot. I would come back. Family members are great. My car in too top shape I am coming back They were on time? They 30 minutes early.Thank alot. I would come back. Family members are great. My car in too top shape I am coming back More

Great service Fast quick service it was really good. I’m always pleased with Family Hyundai, very glad I have them to work on my car each visit. Fast quick service it was really good. I’m always pleased with Family Hyundai, very glad I have them to work on my car each visit. More