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Family Kia
St. Augustine, FL
654 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 654 reviews
Verified Customer
June 29, 2026
Richard was amazing ready to help and get you the best deal possible, the finance department really helped me reach what I was looking for. Great team!! deal possible, the finance department really helped me reach what I was looking for. Great team!! More
by Lynxt
June 28, 2026
The on-line reservation site evidently did notwork, and when I arrived for what I thought was my appointed time, the staff did not expect me. I was allowed to stay for service anyway, but my stay was much when I arrived for what I thought was my appointed time, the staff did not expect me. I was allowed to stay for service anyway, but my stay was much longer than it should have been. More
by graham_s1206
June 26, 2026
The employees are always friendly and easy to communicate with. The service department is very competent. with. The service department is very competent. More
by SNAILMAIL707
Employees Worked With
June 26, 2026
Love my new 2027 Kia Seltos ,thanks to Jeff for his help finally getting my tinting & coating done on my new car . finally getting my tinting & coating done on my new car . More
by tracykvies01
June 24, 2026
Service manager Lou and his son are are awesome additions to your dealership. Friendly and helpful. Promises made and promises keep. Thank you. to your dealership. Friendly and helpful. Promises made and promises keep. Thank you. More
by fjm48
Employees Worked With
June 23, 2026
Very attentive staff who are helpful and transparent with every step of the process. Even texted me with updates regularly to let me know if the time for pick up might be longer than expected. Good service! every step of the process. Even texted me with updates regularly to let me know if the time for pick up might be longer than expected. Good service! More
by Kevin Stanford
Employees Worked With
Joseph
June 21, 2026
Got an oil change tire check and new windshield wipers. Everything was ready when I drove in and was done quickly and efficiently. Got some good car maintenance advise also. Great experience all around fro Everything was ready when I drove in and was done quickly and efficiently. Got some good car maintenance advise also. Great experience all around from a great dealership. More
by 2dpsouth
Employees Worked With
June 18, 2026
Had an oil change done and the experience was great. The representative was very nice and professional, and the service was completed quickly. Fast, friendly service! The representative was very nice and professional, and the service was completed quickly. Fast, friendly service! More
by X
Employees Worked With
Coben
