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Family Kia
St. Augustine, FL
204 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 204 reviews
March 21, 2025
Outstanding and exceptional, great service, very personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people More
by nhallberg718
Verified Customer
March 16, 2025
We enjoyed our time with the Kia people. They worked with us and we got our new car. They worked with us and we got our new car. More
by APRATS2511
March 14, 2025
Got it done quickly and no stress. Yay freaking yay four more words to go. Yay freaking yay four more words to go. More
by ashland.laurion
Employees Worked With
March 13, 2025
Family Kia and Jean our salesperson were great. It made the buying experience smooth and relaxed. It made the buying experience smooth and relaxed. More
by orbpay
March 11, 2025
Derek was very polite and kept me informed about everything they were doing. He even gave me an update on future work to be done to keep my car in top shape. everything they were doing. He even gave me an update on future work to be done to keep my car in top shape. More
by PATTI124
Employees Worked With
March 10, 2025
Debbie Stearley Was GREAT. DID All In record time. Knowledgeable, prompt and very thorough. Great experience DID All In record time. Knowledgeable, prompt and very thorough. Great experience More
by Sporthorsezz
Employees Worked With
March 08, 2025
Good service and the car is great, and was able to work with me on price and payments. with me on price and payments. More
by bwr2616
March 04, 2025
Bought two cars cause they Are amazing went back three weeks after buying the first one and got one very similar for my husband weeks after buying the first one and got one very similar for my husband More
by rubysuerobinson
March 04, 2025
Everyone was so welcoming and understanding of my car needs! I would definitely recommend going to Kia for your car purchase! Thanks again. Best experience ever! Tony is the best! needs! I would definitely recommend going to Kia for your car purchase! Thanks again. Best experience ever! Tony is the best! More
by Jacksonapril775
