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Family Kia
St. Augustine, FL
241 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 241 reviews
April 19, 2025
Great guys there can’t wait for the new service center the wait was not to long and the guys gave me a time slot as to when they would finish up the job and they kept that. Not bad. the wait was not to long and the guys gave me a time slot as to when they would finish up the job and they kept that. Not bad. More
by magliolinda
Verified CustomerEmployees Worked With
Mike
April 15, 2025
I had no issues during my visit and everyone was very personable and helpful! I got a $15 coupon as well which was helpful. And they washed my car. It looked amazing after. personable and helpful! I got a $15 coupon as well which was helpful. And they washed my car. It looked amazing after. More
by cheyenneberube1
Employees Worked With
April 15, 2025
I had a great experience. Anthony worked with me to make sure I got what I wanted. Everyone was very kind and helpful. I highly recommend Family Kia! Anthony worked with me to make sure I got what I wanted. Everyone was very kind and helpful. I highly recommend Family Kia! More
by mbkski
April 14, 2025
I was greeted immediately upon arrival. Check in was quick and easy. The work was performed and the vehicle was ready quickly . I was pleased with my visit. Check in was quick and easy. The work was performed and the vehicle was ready quickly . I was pleased with my visit. More
by bmckeen1
Employees Worked With
April 13, 2025
Great experience My service guy was awesome G g g g g g g g g g g More
by preachersas
Employees Worked With
April 11, 2025
Great Service - friendly staff - we drive from Jacksonville for service for both our Soul and Telluride Jacksonville for service for both our Soul and Telluride More
by RANDYBARE01
Employees Worked With
April 10, 2025
KIA St. Augustine has been great to deal with and highly recommend. Both in sales and in service. They did everything I asked for and finished the car with Augustine has been great to deal with and highly recommend. Both in sales and in service. They did everything I asked for and finished the car within the time they advised. More
by JOCELYN
April 09, 2025
Everyone was very nice. Destiny was huge asset to the experience. The Vehicle delivery was spot on and easy. Destiny was huge asset to the experience. The Vehicle delivery was spot on and easy. More
by cconner2
April 08, 2025
Everyone was friendly and knowledgeable! There were many cars and colors to choose from. The entire transaction was fast and Anthony made it so easy! Would highly recommend! There were many cars and colors to choose from. The entire transaction was fast and Anthony made it so easy! Would highly recommend! More
by jodelli
