
Ferguson Buick GMC Kia Subaru
Broken Arrow, OK
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Kyle was very friendly and helpful. Glad we used him again to help us buy a car for my son. Glad we used him again to help us buy a car for my son. More
He was an All-star employee. He made my financial situation feel like his problem to which made me feel like he actually cared about me. When I’m ready to purchase a second vehic He made my financial situation feel like his problem to which made me feel like he actually cared about me. When I’m ready to purchase a second vehicle for the household it will definitely be with Nick! More
The financing is painful still trying to finalize it 8 days later my deposit check was on the verge of being cashed when it should not have days later my deposit check was on the verge of being cashed when it should not have More
Tom has been great ! He is very understanding, respectful, and motivating. He helped me with my journey on getting my very first car. He always knows the right thing to s He is very understanding, respectful, and motivating. He helped me with my journey on getting my very first car. He always knows the right thing to say at the right time ! Sara in finance did a good job as well on her part ! More
I was very pleased with my salesman Tom. He was very helpful in the purchase of my car. The car I bought had some issues that require service and he has been very helpful to me during the pr He was very helpful in the purchase of my car. The car I bought had some issues that require service and he has been very helpful to me during the process. I referred my daughter and she also bought a car from Tom and I would refer others to him. More
Ferguson Kia and my salesman Tom were awesome to work with. They took the time to figure out what would work for my needs and budget. with. They took the time to figure out what would work for my needs and budget. More
Run by liars and thieves. Bought a 2023 Sportage from them 3 months ago. It has spent nearly two of those 3 months collecting dust in the service department over a CHECK ENGIN Bought a 2023 Sportage from them 3 months ago. It has spent nearly two of those 3 months collecting dust in the service department over a CHECK ENGINE LIGHT. Was lied to over and over. I have made two $550 ($1100) car payments and have barely been able to enjoy my new vehicle. My KIA app says my car has not even been started in the past 20 days (August 11 to August 31), but Kevin Lindsay the service manager says they have been running all sorts of tests? When challenged he cannot recall the tests and the technician that performed the tests is conveniently unavailable. What Kevin Lindsay, or the last service manager that started this nightmare (I forget his name), does not know is that I am formerly a KIA elite certified service advisor. The policy even 7 years ago was that any tech that touches a car must be punched in on it. Then the tech must log (in the greatest detail possible) anything he does or tests? Why? Why would they not just blow off procedure and go rogue? I will tell you BECAUSE EVERY EMPLOYED PERSON I HAVE EVER MET LIKES TO GET PAID FOR THIER JOB! That's right folks, if the tech does not log the work (even the troubleshooting) he does not get paid. According to Kevin Lindsay his techs work for free and do not follow KIA Certified Technician procedure. That is why he cannot pull up the work order (if there even is one) and see when, who, how and what has been done to my car. He must rely on these disappearing techs that are doing charity work and memorize all vehicles vin numbers, diagnostics, parts and repairs. Leaving poor Kevin Lindsay helpless against mean old customers that have the nerve to want to know what is going on with their very expensive brand new cars. No one else at the dealership seems to care either. "JUST SIGN HERE, GIVE US YOUR MONEY AND DON'T BOTHER US ANYMORE!" They should put that little slogan in their ads. It would be the first honest words that I have heard spoken on behalf of these crooks. ANYWAY! IF YOU ARE LOOKING TO BUY OR SERVICE (UNFORTUNATELY I HAVE HAD THE DISPLEASURE OF DOING BOTH) A KIA RUN AS FAR AWAY FROM THIS PLACE AS POSSIBLE. They do not care about you or how much they take away from you and your family. We are just another number on the board to them. Beyond that we are on our own. I wish I had never met these horrible people. It took several visits and phone calls for them to even get my name right! No apologies for it. Only Kevin Lindsay asking, in a very condescending manner, "WHY would YOU put YOUR car in your WIFE's name?!?" Unreal. We are married and share cars Kevin. It's a radical concept, I know. The one she drives the most is in my name. Would you like to call Don Thornton Cadillac and launch an investigation over there too? You could be busting our big scam wide open! How about you just do your own job. Give me back my car (in working order) or give me back my money. More
Haven’t purchased just yet, although the process has been seamless so far as I’m excited for my next vehicle! seamless so far as I’m excited for my next vehicle! More