Ferguson Buick GMC Kia Subaru

It’s taken me a couple weeks to address this review. Because we genuinely liked our salesperson but the issues we have are with the dealership itself. . Sunday was friendly, and kind. This took place on Because we genuinely liked our salesperson but the issues we have are with the dealership itself. . Sunday was friendly, and kind. This took place on Friday. 3/29/24. We paid cash but it took 3-4 hours to get out of there. Them knowing we needed to get home to children. We noticed a brake light out and since that was a safety concern was told it would be replaced. Went Monday to pick up bulb because they didn’t have it and ordered it in. Sunday called and said it was in. No one knew why my husband was there and pretty sure they just threw something in a box because the size of this bulb compared to what it took was comical. So we went to O’Riley and bought one. 2 days later after purchasing this on Tuesday April 2. A check engine light came on…my Husband owns a code reader .. thermostat needs replaced. … looks like they had cleared all the codes previously. Praying this is the only thing. This was a surprise for our son who is just learning to drive etc. Sunday mentioned that these cars go through an extensive overlook /check over. Assuring us that this is a solid car. I know any used car is going to have its issue. But I can’t help but feel that maybe that extensive overlook is exaggerated. Because on top of that while we were there my husband popped the hood and noticed the wiper fluid was bone dry and had them fill it. To check that the wiper motor worked. And when we got home we check the air filters etc and they were filthy caked in dirt. These just seem like things that should have been done with an extensive check over. A quick air compressor blow of the air filter takes a few seconds. More

An easygoing car-buying experience from a friendly, knowledgeable staff, creates a positive experience, start to finish. knowledgeable staff, creates a positive experience, start to finish. More

Everyone was very helpful and enjoyed buying our new car . We were welcomed and feel at home meeting everyone took care of us . We were welcomed and feel at home meeting everyone took care of us More

John rushed out to greet me when I arrived at the dealership and was the perfect calm salesperson! He answered all my questions and helped me feel comfortable with my decision to buy a Subaru and th dealership and was the perfect calm salesperson! He answered all my questions and helped me feel comfortable with my decision to buy a Subaru and the car I was considering. He represented the dealership quite well, and I was happy to have made his acquaintance and look forward to working with him in the future when I have questions. Thanks, John! More

John was really great! He was very responsive to our needs and questions, very patient and understanding of our thoughts. He had everything ready for us to sign and go He was very responsive to our needs and questions, very patient and understanding of our thoughts. He had everything ready for us to sign and go once we made it there from our 6 hr trip. The whole process was very smooth. Thank you! More

I found a used car I was looking for online and called the dealership. Pedro Neris took it from there. He gave me the information I requested, sent a video tour of the car just for me. After a review o the dealership. Pedro Neris took it from there. He gave me the information I requested, sent a video tour of the car just for me. After a review of the CarFax, I sent a deposit to Derrick in the finance department. A few days later, Pedro met me at the airport when I flew to Tulsa for a test ride and check of the vehicle. The vehicle was just as Pedro said it was. Sean helped me with the purchase paperwork and the extended warranty. A very positive experience all around. Thanks Pedro, Derrick, and Sean. More

Walked in and ran into John. He was very friendly and welcoming. I had never been in the dealership before and told him what I thought I was interested in. So he ran out to bring He was very friendly and welcoming. I had never been in the dealership before and told him what I thought I was interested in. So he ran out to bring a unit up and I had a change of heart. So without hesitation he ran back out for a different style unit. He did such a great job demonstrating the unit that we decided to go with our first Subaru. We were so tired after a long day that we left immediately. We returned a day later and he graciously demonstrated and explained everthing about the new vehicle. It wss a real pleasure dealing with John. More

The dealership was welcoming, and the receptionists were most polite. My salesperson was both helpful and knowledgeable. I don’t think there could be a better to help a buyer. I will definitely tell the most polite. My salesperson was both helpful and knowledgeable. I don’t think there could be a better to help a buyer. I will definitely tell the people I know how good an experience it was. More

I appreciate Lisa. She has stayed in touch making sure everything has been well with our.m new purchase. Loving my telluride. She has stayed in touch making sure everything has been well with our.m new purchase. Loving my telluride. More

Cameron and the Ferguson team made this the simplest car buying experience I have ever had! buying experience I have ever had! More