Ferguson Buick GMC

Excellent I have bought several vehicles from Ferguson. Highly recommend! Never a paid experience! Friendly and knowledgeable staff. I received a great offer on I have bought several vehicles from Ferguson. Highly recommend! Never a paid experience! Friendly and knowledgeable staff. I received a great offer on my trade-in. More

Recall Service call for GM Recall. Wife stated she was taken care of very well. A lot better experience than the last time she was there. Closer to the exper Service call for GM Recall. Wife stated she was taken care of very well. A lot better experience than the last time she was there. Closer to the experience a dealership should provide every time... With the price of vehicles now, dealership should elevate the level of customer service, still room for improvement, but a much better experience than previous visits... More

New car purchase Able to negotiate cost via phone before arriving. Had car we wanted. Finance guy, Ethan, was not good at explaining docs and seemed to just want to Able to negotiate cost via phone before arriving. Had car we wanted. Finance guy, Ethan, was not good at explaining docs and seemed to just want to rush signatures...possibly because we were not interested in extended warranty??? More

I have bought 3 cars and love them. They are always nice and extremely helpful. Tommy helped put us in the perfect vehicle for me and really made it a positive experience. My wife and I They are always nice and extremely helpful. Tommy helped put us in the perfect vehicle for me and really made it a positive experience. My wife and I will always buy from them. More

Very good Very friendly and kept me updated as work was done. Price was fair. Only issue I had was wheel lock was not returned to the vehicle. If I had not chec Very friendly and kept me updated as work was done. Price was fair. Only issue I had was wheel lock was not returned to the vehicle. If I had not checked before leaving it could have caused a problem for me in the future. More

New car purchase. Both Chris and Ethan were great. No complaints. I would definitely come back again. Not high pressure and listened to what I wanted. It was nice! Both Chris and Ethan were great. No complaints. I would definitely come back again. Not high pressure and listened to what I wanted. It was nice! More

Service Only negative thing is time of waiting otherwise satisfied . I didn’t make an appointment but came in before service technician arrived. Guess I’ll ma Only negative thing is time of waiting otherwise satisfied . I didn’t make an appointment but came in before service technician arrived. Guess I’ll make appointment next time and see if it’s better More

Service center Alway great experience working with Richard. The work is always explained and completed in timely manner. Friendly service and always treated like I’ Alway great experience working with Richard. The work is always explained and completed in timely manner. Friendly service and always treated like I’m an important customer. More

I feel I cant trust them I feel that Richard (service writer) recommended that work be done that was not in my best interests to be done. The brake fluid was not black or dark I feel that Richard (service writer) recommended that work be done that was not in my best interests to be done. The brake fluid was not black or dark brown I paid to have it changed without a Ph test. I came in for a 100.000 checkup and Richard insisted I do a Transmission fluid change since I have no done it before I am worried it will cause problems. He wanted to do a Radiator flush and fill at no small cost and insisted the injection system needed to be cleaned, I brought the car in for many legitimate problems (head light, rear brake light, radio not going off with keys out of ignition, GPS not working my bill ended up at $2000.00 dollars 2 weeks before Christmas I did my best to explain this situation to Richard as he continued to insist about brake fluid changes and injector cleaning. I feel the creditability here is at best suspect and staff put there desire get a good commission check ahead of the customer needs. More

Excellent experience I had never visited or purchased a car from Ferguson. Everyone I worked with was professional and very nice. Vicky was my sales person. She was a blas I had never visited or purchased a car from Ferguson. Everyone I worked with was professional and very nice. Vicky was my sales person. She was a blast and actually made buying a car fun! Thanks for everything!! More