Ferman BMW
Palm Harbor, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A great experience working with Alan, the sales manager and Brian their ops manager through a couple issues with the car. It was very customer, focused and appreciated all their help. and Brian their ops manager through a couple issues with the car. It was very customer, focused and appreciated all their help. More
This was our second purchase from Ferman BMW. As in our first experience with Ferman five years ago, the level of customer service was exceptional all through the purchase procedures from initia As in our first experience with Ferman five years ago, the level of customer service was exceptional all through the purchase procedures from initial shopping for a model, through trade in of our previous BMW and final purchase completion. We had looked elsewhere at other brands but were disappointed with the service at those dealerships. Ferman BMW and their team are a cut above the rest in our experience. More
Fast and consistent service. Loved the new AI check in. Sal always greets me with excellent CS and accommodating my needs Loved the new AI check in. Sal always greets me with excellent CS and accommodating my needs More
After experiencing a loud noise in my front left tire, I was able to bring my car in unscheduled and have them take care of it the same day. Very professional video showing what needed to be done. It was do was able to bring my car in unscheduled and have them take care of it the same day. Very professional video showing what needed to be done. It was done in a timely manner and I got the vehicle back the same day. More
Easy to make appointments, professional rep to communicate with and good and through service. Great follow up communicate with and good and through service. Great follow up More
Ferman has an outstanding group of people that make sure everything is done at a very high level, the attention to detail is outstanding. Mary Keller, Allen Mazur, Karl Alvarez, and Roy Landis always provid everything is done at a very high level, the attention to detail is outstanding. Mary Keller, Allen Mazur, Karl Alvarez, and Roy Landis always provide great service with a smile!! More
The dealership office is very clean and inviting. The staff is very friendly and accommodating. The staff is very friendly and accommodating. More
The Ferman BMW Team absolutely deserves the recognition. Mary Jo the Sales Advisor was exceptional from start to finish. Her knowledge of BMW and the entire lineup was impressive, and she made every convers Mary Jo the Sales Advisor was exceptional from start to finish. Her knowledge of BMW and the entire lineup was impressive, and she made every conversation easy. Whether we were discussing features features, answering concern, or breaking down pricing, everything was transparent, straight forward, and pressure free. She took the time to make sure I understood every option and work hard to put together an incredible lease offer on a new BMW X5. David the Sales Manager, also stopped by during the process and helped make the entire experience feel comfortable, genuine, and nature. Hunter Utterback BMW Genius went above and beyond to patiently help me with the all the feature on my new car. His knowledge, professionalism, and willingness to help truly enhanced the overall service experience. Joe in finance help me with all the documents and took the time to ensure I understood all the document that I need to sign. very professional and customer oriented. If you are considering a BMW, I highly recommend stopping by Ferman BMW and ask for Mary Jo. You will be treated with honesty, professionalism, and a level of customer service that is becoming harder to find. I truly appreciate the time and effort Mary Joe, David, Hunter, Joe and the entire team of Ferman BMW invested in helping me More











