Ferman BMW

Excellent attentions Good service and communication with customers; buying a car from BMW was a pleasant experience. customers; buying a car from BMW was a pleasant experience. More

They were great…. stop making people write 15 words. Your ratings would go up. This part is ridiculous stop making people write 15 words. Your ratings would go up. This part is ridiculous More

If you are looking for an unmatched, premium car-buying experience, you need to go see Sales Advisor Alexander at Ferman BMW of Palm Harbor.My wife and I recently purchased a vehicle, and Alexander made th experience, you need to go see Sales Advisor Alexander at Ferman BMW of Palm Harbor.My wife and I recently purchased a vehicle, and Alexander made the entire process absolutely flawless from start to finish. His energy, extensive knowledge, and genuine friendliness set a standard that every salesperson should strive for. He took his time explaining every detail, answered all of our questions, and ensured we felt completely comfortable throughout with zero pressure—just true honesty and warmth.When it came time to cross the finish line, Sales Manager David stepped in and was fantastic in helping complete the deal seamlessly. Together with the finance manager and the rest of the management team, they made the final purchase smooth and efficient. This team clearly takes immense pride in their work and values building relationships over just making a transaction. Do yourself a huge favor: look no further than Alexander for your next vehicle. He will take incredible care of you! More

All the staff I interacted with were courteous, friendly, and professional. The buying process was pleasant from start to finish. I didn't feel any high pressure sales strategies. I drove the vehicle an and professional. The buying process was pleasant from start to finish. I didn't feel any high pressure sales strategies. I drove the vehicle and left to think about it. When I returned a few days later all staff maintained the same pkeasant demeanor towards me. More

We bought a used Subaru from Tom Berges at Ferman BMW in Palm harbor. The prices was fair and Tom went above and beyond by helping us get the vehicle to a garage of my choosing for a pre-purchase inspectio Palm harbor. The prices was fair and Tom went above and beyond by helping us get the vehicle to a garage of my choosing for a pre-purchase inspection. Thanks Tom, we’re confident we bought our daughter a first vehicle that will last her through college. More

14 purchases in 3 years! !. We would say Ferman is our dealer of choice for our family. Tom Burgess was a pleasure to work with along with the rest of the BMW team. We will co !. We would say Ferman is our dealer of choice for our family. Tom Burgess was a pleasure to work with along with the rest of the BMW team. We will continue to purchase from Ferman, they make the buying experience easy. I would also like to thank Steve Mancuso, Jason and Kevin of Ferman GMC for facilitating in this transaction. I hope Ferman recognizes the assets they have on their team. We have Purchased 4 vehicles from Ferman BMW and 10 vehicles from Ferman Dodge and GMC on SR 54. We look forward to many more purchases in the near future. More

Natalie is knowledgeable, polite, and always professional. I feel that I can trust her and Ferman BMW to ensure service goes smoothly. professional. I feel that I can trust her and Ferman BMW to ensure service goes smoothly. More

Great service and experience with Andrew. Went above and beyond to get me taken care of last minute Went above and beyond to get me taken care of last minute More

I returned to Ferman’s service department for work on my 2009 Z4 because of the expertise and customer service that was given to me by Natalie. She is an extraordinary customer service representative! She i 2009 Z4 because of the expertise and customer service that was given to me by Natalie. She is an extraordinary customer service representative! She is a rare jewel in this careless and greedy world. My husband was hospitalized with serious health problems and the Z4 was an anniversary gift to him 17 years ago. He was my 007 and the car suited him well. It had some serious issues but I sentimentally wanted to keep it and it had less than 50K miles on it. Natalie worked diligently to find good pricing on the replacement parts and the mechanics who worked on it worked with excellence. I am very grateful. I had to bring it in for another minor problem this past week. While there are “shopped” the showroom because I was thinking about replacement for another vehicle. I was considering an SUV and presto bingo! I left that evening with a beautiful new X7 40i thanks to Charlie who did not stalk nor pressure me in any way. Then Jeff guided me through the leasing process with wonderful explanation and clarity because I had never leased before. This is now the absolute best car sales experience of my life and history of purchasing luxury cars. I am delighted by all the customer service that I received from the professionals at Ferman BMW of Clearwater. Bravo to Natalie, Charlie and Jeff!!! You represent your employer well but most importantly you served this customer with a personal interest in my needs! I am a fan, and I cannot recommend this dealership to anyone who is interested in! More

Very professional and responsive Pleasure to work with Mary again. Happy to see same people working there as years ago Mary again. Happy to see same people working there as years ago More