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Ferman BMW
Palm Harbor, FL
8,117 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,117 reviews
December 18, 2019
Relieved from it going so easily Robert is a wonderful salesman. He listens. He understands and he becomes a friend. I've had horrible experiences with others, but because of Rober Robert is a wonderful salesman. He listens. He understands and he becomes a friend. I've had horrible experiences with others, but because of Robert, I'm on my third BMW. I tell many neighbors go straight to Robert. More
by Cindy
Employees Worked With
December 18, 2019
horrible customer service Parts Department is great, but service is Horrible, the advisers lie, don't call back when they say they will, make up repairs that don't need to be d Parts Department is great, but service is Horrible, the advisers lie, don't call back when they say they will, make up repairs that don't need to be done, they give us the wrong information on vehicles, sometimes refuse to cover warranty work, we've out sourced all of our sublet work to reeves bmw. More
by dmancini2
Verified CustomerEmployees Worked With
Sal
December 18, 2019
Superior I was impressed with the knowledge of the cars by all the sales people. Everyone was friendly and helpful. Whole experience from shopping to closing w I was impressed with the knowledge of the cars by all the sales people. Everyone was friendly and helpful. Whole experience from shopping to closing was efficient. More
by leonaron
Employees Worked With
David Soto, Jared Gooch
December 18, 2019
Ferman BMW is A+ From start to finish, the team at Ferman BMW made my car buying experience an amazing one! Alan made sure to get me the best deal possible for my new From start to finish, the team at Ferman BMW made my car buying experience an amazing one! Alan made sure to get me the best deal possible for my new X4... He listened to what I wanted in both a car and the payment and nailed it! We had the pleasure of working with Robert to close the deal and Toby helped me learn so many of the cool features of the car. It was honestly such a pleasant experience that it’s restored my faith in the car buying process as a fun one. I will be recommending everyone to Ferman and Alan’s team in the future. More
by the1queenreen
December 18, 2019
BMW X5 Very pleased with the overall experience st Ferman BMW Palm Harbor. From service to management top to bottom, the team handled my purchase with white Very pleased with the overall experience st Ferman BMW Palm Harbor. From service to management top to bottom, the team handled my purchase with white gloves. Thanks again to Bob Murray and his staff More
by arcojoey
December 18, 2019
Cleo is my man. What a great salesman! I put him tops! Ferman seems to attract quality staff. I always have a great experience there! Service has been quick and always a loaner available.Just a great exper Ferman seems to attract quality staff. I always have a great experience there! Service has been quick and always a loaner available.Just a great experience! More
by wmwaite1
December 17, 2019
Best experience. I had done my homework. I knew what my trade in was worth. I had already shopped around. I was frustrated. I drive out of a dealership in Tampa livid I had done my homework. I knew what my trade in was worth. I had already shopped around. I was frustrated. I drive out of a dealership in Tampa livid from being disrespected and lied to. I picked up the phone and googled BMW and BOOM Ferman came up. I called at 6:15 at night. Got Charles. I made an appointment for the next morning. From our brief chat I knew he and I were on the same page. I arrive early next morning and he had pulled up 3 cars waiting for me to try. Wow. Someone heard me!!! And the respect. Each car was in my price range NOT OVER and had features I was looking for. I really got stumped between 2. Spent the entire day there. Charlie never got exasperated. FINALLY, down to 2 choices.- Went back the next day. Charlie had both vehicles waiting and detailed. I finally chose a car. Sunday,I went back again. Charles and I finished paperwork. (I was the hold up not the dealership) I had decided to trade in my other car too. I got money back! The people in Finance were easy and fast. No, please wait while we cut you a check... nope. Here we owe you this. So, I was there Fri, Sat, Sun, Monday I picked up my new car with the windows tinted ready and waiting. The most amazing patient people in the world. I was calling everyone by their first names. One large family at this dealership. You will get everything you are looking for and a pleasant experience. I highly recommend! More
by vmdunham
December 17, 2019
What’s the point? Every time I’m told that’s how it is for f Tired of being car in for service to be told “that’s how it is for your make & model” Wind noise from windows very loud Seat warmers do not work if Tired of being car in for service to be told “that’s how it is for your make & model” Wind noise from windows very loud Seat warmers do not work if not on high Center arm rest console squeaks if you lean on it Brought car in 4 times for rattling steering wheel only to be told at last visit that’s a warning system option. Ok great! Why did it take the service manager to educate me? It’s really the worst service dept I have ever dealt with. It makes me not like the car! More
by SAMCAM985
Employees Worked With
Service manager did great! Everyone else not so much!
December 16, 2019
Service at Ferman What I in for was fixed. But, fluid levels not checked in radiator. I had to handle myself. They used to check all fluid levels on every visit. What I in for was fixed. But, fluid levels not checked in radiator. I had to handle myself. They used to check all fluid levels on every visit. More
by DUANE_KIRKLAND
Employees Worked With
Jimmy Whaley
December 16, 2019
Great service Our salesman Cleo was very good. No pressure and very helpful. Made sure the car was in like new condition before we picked it up. Made the car purcha Our salesman Cleo was very good. No pressure and very helpful. Made sure the car was in like new condition before we picked it up. Made the car purchase a pleasant experience. Thanks you team! More
by etangalakis
Employees Worked With
Cleo Coney Jr
