Ferman BMW

The most professional I am an EXPERIENCED car buyer so I have realistic expectations for a transaction, this dealership is the most professional I have ever dealt with. The I am an EXPERIENCED car buyer so I have realistic expectations for a transaction, this dealership is the most professional I have ever dealt with. The education was excellent, the no pressure technique was a pleasant surprise. Negotiations were smooth and respectful. And at the end of the process, Ferman was the highest on my high end trade, and lowest on the purchase price. Thank you Bob and Michael and the helpful young lady at the front desk. More

Pleasant, experienced, no games Overall experience was awesome, best experience at a dealership I've ever had. They could have done a better job detailing my car after purchase, but Overall experience was awesome, best experience at a dealership I've ever had. They could have done a better job detailing my car after purchase, but overall my experience was awesome! Friendly, know what they're talking about, and seem like they genuinely enjoy their job and want to help you. More

Impressive and doesn’t oversell After being unhappy in the service and continued oversell of unnecessary items by another local BMW dealer, I selected Ferman BMW for my most recent s After being unhappy in the service and continued oversell of unnecessary items by another local BMW dealer, I selected Ferman BMW for my most recent service. I was very pleased with the information they shared, the fact they did not try to upsell me on fixing things that were not wrong with my car and the convenience of the arrangements to get my car there and also myself to work. I live in Tampa but am now a Ferman BMW fan! More

Engine light came on when wife on way to work, she came home She only went 3 blocks when the light went on. I drove her to work. I used my OBD to diagnose the problem, the code was P0456. I made an appointment She only went 3 blocks when the light went on. I drove her to work. I used my OBD to diagnose the problem, the code was P0456. I made an appointment for the morning. The service adviser was very professional and courteous. The problem (leaking gasket on gas cap). Everything took about 2 hours and they washed the car. Alex Murray More

Great experience except for sales tax issue We had another very good experience buying a car from Brian Gains. Had an issue doing the financial paperwork because the dealers computer system had We had another very good experience buying a car from Brian Gains. Had an issue doing the financial paperwork because the dealers computer system had the wrong sales tax percentage in the system for Manatee county. This wasted a lot of time figuring out what went wrong. More

An exceptional relationship Senior Sales Associate Steven Venden is who you should go to if you need a BMW. He puts the customer first. You won't be sorry. He is an exceptionally Senior Sales Associate Steven Venden is who you should go to if you need a BMW. He puts the customer first. You won't be sorry. He is an exceptionally helpfull, pre- and post-transaction. It's clear he values relationships. And he knows everything about "beamers." More

Service James, my service manager, was professional, courteous, and very knowledgeable. He kept me informed about my cars progress and explained everything to James, my service manager, was professional, courteous, and very knowledgeable. He kept me informed about my cars progress and explained everything to me. I really appreciated him. More

Best dealership ever! Ferman BMW is the nicest dealership I have ever had the pleasure of doing business with! I found the perfect car and the process was quick, efficient Ferman BMW is the nicest dealership I have ever had the pleasure of doing business with! I found the perfect car and the process was quick, efficient and pleasant! The employees were very helpful, knowledgeable and professional. I will definitely be returning for my next vehicle purchase ! More

Employees and exceptional. Prices are great I had a difficult situation occur when I bought my car. Something that definitely doesn't happen often. Aj Clarke was exceptional and left no stone un I had a difficult situation occur when I bought my car. Something that definitely doesn't happen often. Aj Clarke was exceptional and left no stone unturned to help me fix the situation and buy the car I wanted. She spend hours and hours working on it and was so polite and professional the entire time. Scott Simpson was a great salesman as well as the used car manager who really helped make the deal happen as well. The ONLY complaint I have about this dealership is the rule they have about limiting a credit card payment to 2500$ is really inconvenient. I found out the day before I bought the car that the deal was going to work out. I didn't have time to transfer any funds so I was forced to make a down payment by credit card. Because of this I have to refinance immediately. More

Good experience Made us feel at ease during the complete process. Went above and beyond to see that we were taken care of and answered all of our questions during the Made us feel at ease during the complete process. Went above and beyond to see that we were taken care of and answered all of our questions during the whole process. We are recommending this dealership to those who interested in a Mini Cooper. More