Ferman BMW - Service Center

Always a pleasure to work with everyone at Ferman. Dave in Sales is awesome as well as Sal in Service. Dave in Sales is awesome as well as Sal in Service. More

Great service. Friendly people, but the service took forever. Way longer than the initial estimated time. Friendly people, but the service took forever. Way longer than the initial estimated time. More

Sal was very thorough and professional in his explanations and service to me and my 2019 X5. Want him again on my next visit1 explanations and service to me and my 2019 X5. Want him again on my next visit1 More

Wonderful service department. Very responsive and polite. Do very good work. I really like both the Ferman and BMW and Volvo dealerships. Very responsive and polite. Do very good work. I really like both the Ferman and BMW and Volvo dealerships. More

The service person was not friendly, did not talk to me about any of the recommended additional repairs and automatically claimed that I declined those service. I saw the customer declined comment on my ph about any of the recommended additional repairs and automatically claimed that I declined those service. I saw the customer declined comment on my phone, I was flabagasted but I did not say anything. More

Great customer service and professionalism from the entire staff the moment you arrive. A+ all around. entire staff the moment you arrive. A+ all around. More

I have dealt with a lot of BMWadvisors Sal is the first advisor that Il felt went above and beyond for my best interest and was honest advisor that Il felt went above and beyond for my best interest and was honest More

Ferman has the best customer service of any dealer around. Their service department is the center of their business always offering outstanding service. Sal is the best in the industry. around. Their service department is the center of their business always offering outstanding service. Sal is the best in the industry. More

Sal did an outstanding job of taking care of my questions and needs. He is attentive and friendly. I appreciate all his effort in making sure I had a great experience and was satisfied with my service. and needs. He is attentive and friendly. I appreciate all his effort in making sure I had a great experience and was satisfied with my service. More

Excellent customer service! The work is always prompt and well done. I trust their advice and will go back anytime I need service The work is always prompt and well done. I trust their advice and will go back anytime I need service More