Ferman BMW - Service Center

Excellent services. I was not intending on to stay for a couple hours, am glad I did. A manufacturer recall was worked on along a standard service visit. couple hours, am glad I did. A manufacturer recall was worked on along a standard service visit. More

Thanks for your honesty about the problems common to BMW after 75,000 on the odometer. I had no idea how many issues to expect. Thank you for your recommendation to try a Lexus next time I want to purchase after 75,000 on the odometer. I had no idea how many issues to expect. Thank you for your recommendation to try a Lexus next time I want to purchase an SUV and thanks for recommending I go to a tire store to purchase my new tires and save $500. More

My wife, who took our car in for service, was thrilled with courtesy and professionalism displayed at Ferman BMW during our BMW’s annual service. with courtesy and professionalism displayed at Ferman BMW during our BMW’s annual service. More

Karl Alvarez inserted himself into a customer service issue. Karl single-handedly proved to be relentless at providing better customer service than I’ve ever experienced in my lifetime! issue. Karl single-handedly proved to be relentless at providing better customer service than I’ve ever experienced in my lifetime! More

Sal was great. We will have all of our BMW service done here. My only complaint is that you need to identify the "Nite Owl" drop off area a little better. Somewhat confusing. here. My only complaint is that you need to identify the "Nite Owl" drop off area a little better. Somewhat confusing. More

Steven Souta worked on my car and did a great job of adding the trim strip to the bumper with the rear very happy with the extras I added to my car adding the trim strip to the bumper with the rear very happy with the extras I added to my car More

it’s always a pleasure bringing my car into Furman BMW they take care of my car and me as well my service advisor is always a delight to work with everybody is upbeat and friendly at the dealership as wel they take care of my car and me as well my service advisor is always a delight to work with everybody is upbeat and friendly at the dealership as well More

Easy to make a service appointment. Service advisor explained work that was being done and accommodated my needs for getting in and out without disrupting my schedule. explained work that was being done and accommodated my needs for getting in and out without disrupting my schedule. More