3,958 Reviews of Ferman BMW - Service Center
Very impressive customer service I recently moved to Florida from Michigan and had to find a dealership for service , the service was far superior than I have ever had. I recently moved to Florida from Michigan and had to find a dealership for service , the service was far superior than I have ever had. More
Sal is the best! He made everything right! I’ll be back in a few months! 5 stars Great customer service and very quick repair in a few months! 5 stars Great customer service and very quick repair More
Absolutely the best customer serviceIn FL! From the Absolutely the best customer service In FL! From the greeting, to the updates and the care of my car. I actually look forward to getting my car servi Absolutely the best customer service In FL! From the greeting, to the updates and the care of my car. I actually look forward to getting my car serviced! More
Service Was greeted at the drop-off by friendly staff. Car serviced on time and was cleaned very well! Everything promised was delivered in an efficient and Was greeted at the drop-off by friendly staff. Car serviced on time and was cleaned very well! Everything promised was delivered in an efficient and professional manner!! More
Excellent service. Employees are very professional. Took time to answer my questions and returned my text message in a timely manner. I loved how my car was nicely washed. time to answer my questions and returned my text message in a timely manner. I loved how my car was nicely washed. More
The service at Ferman was excellent as always. The team identified the issue and corrected it in one day! A great loaner car was provided so I could complete necessary business! identified the issue and corrected it in one day! A great loaner car was provided so I could complete necessary business! More
Fermin BMW is a fantastic dealership everybody’s always so friendly and helpful it’s a pleasure to go have my car serviced there. Special shout out to my service representative Jamie Anise and her “White T so friendly and helpful it’s a pleasure to go have my car serviced there. Special shout out to my service representative Jamie Anise and her “White Team” Rock! I even had some scratches fixed and looks fabulous! More
They took care of my issue quickly, and at no charge, despite the fact that my car was out of warranty, and I did not buy it there. despite the fact that my car was out of warranty, and I did not buy it there. More
Sorry...i have tried 3 times now to populate this survey and it keeps closing on me. Great dealer, attentive and listens. Never makes me wait when I first pull in. and it keeps closing on me. Great dealer, attentive and listens. Never makes me wait when I first pull in. More