Ferman BMW - Service Center

Great service Courtney was great having my car ready on the same day while replacing my radiator and battery. I always will go to this dealer even though it’s a bi Courtney was great having my car ready on the same day while replacing my radiator and battery. I always will go to this dealer even though it’s a bit out of y way because of their service and professionalism. More

Superb Dealership Ferman once again excelled across the board. Great job by Jamie as always. Nice loaner. My car was finished as promised and came back washed and vacuu Ferman once again excelled across the board. Great job by Jamie as always. Nice loaner. My car was finished as promised and came back washed and vacuumed. I left a happy client. More

Terrible Customer Service The staff was very unpleasant and unprofessional. The staff rather finish eating their lunch before tending the patrons waiting at the counter. A rand The staff was very unpleasant and unprofessional. The staff rather finish eating their lunch before tending the patrons waiting at the counter. A random employee had to search for my service advisor. More

Service engine soon light was on Everything was fixed and the car was thoroughly checked and Caesar was a great advisor to work with .If the car needs service again I will take it the Everything was fixed and the car was thoroughly checked and Caesar was a great advisor to work with .If the car needs service again I will take it there once again. More

Efficient Annual service performed efficiently. Oil change, etc.Loaner provided. Caesar is great to work with. Being concise, especially in this day and age, sh Annual service performed efficiently. Oil change, etc.Loaner provided. Caesar is great to work with. Being concise, especially in this day and age, should not be condemned. This seems like a homework assignment from Elementary School. More

Amazing He always helps us out and is super friendly. Very knowledgeable and knows a thing or two about BMWs I would highly recommend Caesar to anybody lookin He always helps us out and is super friendly. Very knowledgeable and knows a thing or two about BMWs I would highly recommend Caesar to anybody looking to get their car service at Ferman BMW More

Tire purchase and scheduled maintenance Tire in stock, good price. Good discussion as to what maintenance was due and why. Nothing suggested that was not truly necessary. Excellent an Tire in stock, good price. Good discussion as to what maintenance was due and why. Nothing suggested that was not truly necessary. Excellent and efficient loaner service. More

Pleasant but more attention to detail Very friendly and accomodating experience. Employees in service do need to pay more attention to detail when completing service or repairs. Please ins Very friendly and accomodating experience. Employees in service do need to pay more attention to detail when completing service or repairs. Please inspect vehicle thoroughly before returning to customer. More

excellent workmanship i was impressed with the work man-ship of the service department The service staff at Ferman, were very respective and went above and beyond to facil i was impressed with the work man-ship of the service department The service staff at Ferman, were very respective and went above and beyond to facilitate my repair time More

My personal opinion is the ALL Ferman Dealership Service My personal opinion is that ALL the Ferman Family Dealership Service Departments are second to none. The customers definitely come first. Kudos to Jam My personal opinion is that ALL the Ferman Family Dealership Service Departments are second to none. The customers definitely come first. Kudos to Jamie Annese. More