Ferman BMW - Service Center

Great and fast service Great service and I received no hassle for services not I hope that continues. I drove from St. Petersburg to get true BMW customer service and I rece Great service and I received no hassle for services not I hope that continues. I drove from St. Petersburg to get true BMW customer service and I received just that. Keep it up. More

Great Experience The service center at Ferman BMW took amazing care of me! I had an insurance claim for an engine replacement, and they did the job very well and got i The service center at Ferman BMW took amazing care of me! I had an insurance claim for an engine replacement, and they did the job very well and got it done in a timely manner. I would like to thank Sal for going so far above and beyond helping me with the insurance adjuster, even when it was well outside of his necessary duties. More

Service personnel was courteous and professional Service was performed on time as promised by courteous personnel. The waiting room is comfortable and refreshments are available while you wait. Every Service was performed on time as promised by courteous personnel. The waiting room is comfortable and refreshments are available while you wait. Everyone I encountered wss very professional. More

Ferman BMW, a higher level of Customer service In my recent visit to Ferman BMW I met with Nick Hawk to service my 540i. The experience truly felt as one of relationship building, A sincere comm In my recent visit to Ferman BMW I met with Nick Hawk to service my 540i. The experience truly felt as one of relationship building, A sincere commitment to time management and positive results. Listening and collecting information for successful results in meeting the needs of the customer is the goal, In my case the staff at Ferman BMW exceeded my expectations. Many of the employees took the time to approach me and introduce them selves. It truly is a dealership based on caring and building relationships. Ferman BMW is a great asset in the overall BMW ownership experience. Thank you all ! Sincerely Brad U More

Great customer service As always , loaner cars are always great, customer is treated with respect , and Cesar is always attentive of what I need done ion my car As always , loaner cars are always great, customer is treated with respect , and Cesar is always attentive of what I need done ion my car More

Warranty repair Dealership was clean , organized , friendly, and helpful . Car was completed in a timely manner and returned clean .loaner car was a lifesaver as i l Dealership was clean , organized , friendly, and helpful . Car was completed in a timely manner and returned clean .loaner car was a lifesaver as i live 45 miles away sal was great. More

Awesome! The Mini Service team is awesome. This is my first mini, whenever I have a question about my car, I get an answer. They take the time to help me and t The Mini Service team is awesome. This is my first mini, whenever I have a question about my car, I get an answer. They take the time to help me and teach me about my mini. I appreciate that! Thank you all for your help and alleviating my worries! :) More

Mini Clubman Mark and Paul resolved my issues. I had a service Mark was able to secure a loaner for me and that was great. Thanks for attending to my little car. Mark and Paul resolved my issues. I had a service Mark was able to secure a loaner for me and that was great. Thanks for attending to my little car. More