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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,013 Reviews

4,013 Reviews of Ferman BMW - Service Center

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September 25, 2018

Recall Service Visit was perfect. Service was awesome. Thank you. Got me in and out fast. Loaner was clean and rental service was fast as well and friendly. More

by DAD_31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Sep 26, 2018 -

Ferman BMW responded

Thank you for your review!

September 25, 2018

Car maintenance My service rep Darlene has been a great adviser setting up my appointments making sure they work for me and my schedule. Friendly service, work compl More

by macpackerfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from sales, Darlene King, Paul Scaglione
Sep 25, 2018 -

Ferman BMW responded

Thank you for your review!

September 24, 2018

Cesar kept me in the loop and provided exceptional service Cesar texted me when there was an update on service my car needed. He got my car in for service very quickly and had everything ready for when I arriv More

by Ktrump95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Ferman BMW responded

Thank you for your review!

September 24, 2018

2017 X5M I received fast, friendly, and excellent service, as I always do. I am completely satisfied. Nick is always there when I have any issues and makes sur More

by NDiBella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Ferman BMW responded

Thank you for your review!

September 24, 2018

Great!! Keep up the good work!! I hope to purchase a vehicle in the future there. I only use them to have the service done on my 750li More

by MJBOYKINSII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Byrd
Sep 24, 2018 -

Ferman BMW responded

Thank you for your review!

September 24, 2018

recall fix I have an older 325ci, they replaced the recalled air bags in under 2 hours, inspected the car, and got me out the door as quickly as possible. More

by 527kevinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall who the service tech was... sorry
Sep 24, 2018 -

Ferman BMW responded

Thank you Kevin for your review!

September 24, 2018

Great service! They are friendly, thorough and accurate. Every time I take my Mini here, I am greeted with a smile. They confirm my appointments with a courtesy call More

by Allison H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
Sep 24, 2018 -

Ferman BMW responded

Thank you Allison for your review!

September 24, 2018

Recall Service I was extremely satisfied with the overall experience provided by Jimmy (James) at Ferman BMW (Palm Harbor). My loaner car was available and waiting o More

by hdyumd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
Sep 26, 2018 -

Ferman BMW responded

Thank you for your review!

September 21, 2018

Happy 👍 Yes I was very happy with my service they didn’t awesome job in my vehicle that’s what keeps me coming back 👍🤗 Great service happy person More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 21, 2018 -

Ferman BMW responded

Thank you Joy for your review!

September 20, 2018

Awesome Always great service! And almost last minute , thank you! Darlene’s texts made me feel like someone was looking out for me. Very nice touch! More

by RENEELBURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Sep 20, 2018 -

Ferman BMW responded

Thank you Renee for your review!

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