Ferman BMW - Service Center

Great customer service The service department has always been very helpful and understanding. Nick has always been really helpful and understandings of my needs as a custome The service department has always been very helpful and understanding. Nick has always been really helpful and understandings of my needs as a customer. He has always get back to me and I never had an issue getting my car fix. More

Service They were helpful and courteous to me while waiting for my vehicle to be serviced. I have no bad experiences using ferman for my Mini Cooper needs. They were helpful and courteous to me while waiting for my vehicle to be serviced. I have no bad experiences using ferman for my Mini Cooper needs. More

Quick, easy, painless. Very professional staff. I never worry about Ferman staff’s motives. Always looking out for my interest and safety. Waiting area is clean and I enjoyed the bagel and coffee. I never worry about Ferman staff’s motives. Always looking out for my interest and safety. Waiting area is clean and I enjoyed the bagel and coffee. You all even washed my call and all I had done was a right halo bulb replaced. Outstanding! Thank you Jimmy. More

Great service Everything ran smoothly. CeSar was friendly and professional. Work done as promised and on time. Clean, attractive waiting area. Nice assortment of dr Everything ran smoothly. CeSar was friendly and professional. Work done as promised and on time. Clean, attractive waiting area. Nice assortment of drinks and snacks. More

Service Review- Pete DeNunzio for 2018 540i Your service team was once again superb. I came in to drop off the car, had a loaner waiting for me, and was back to work in 20 minutes. The work wa Your service team was once again superb. I came in to drop off the car, had a loaner waiting for me, and was back to work in 20 minutes. The work was completed within a few hours and I had my car back the same day. Only put 17 miles on the loaner. More

Excellent in every way. This was another Super Service Experience thanks to the Super Service Manager CESAR TERESO In 19 years of coming to Ferman, I have had a number This was another Super Service Experience thanks to the Super Service Manager CESAR TERESO In 19 years of coming to Ferman, I have had a number of excellent service managers, but none better than him. More

Great Experience Very Friendly Staff both sales and service It was a pleasure to have my vehicle service there. Highly recommend them for all your BMW service. Very Friendly Staff both sales and service It was a pleasure to have my vehicle service there. Highly recommend them for all your BMW service. Thank you More

Always nice and friendly Always friendly and they leave my car nice and clean everytime I leave . No matter what I'm coming in for they always take the time to look at my car Always friendly and they leave my car nice and clean everytime I leave . No matter what I'm coming in for they always take the time to look at my car and all it's needs , always recommending the best and are very honest if something is needed to be worked on or not, which is why I return . More

Great Service! I have been coming to Ferman Minin for the past 3 years for service on my Mini.. I have had a good experience every time! I have been coming to Ferman Minin for the past 3 years for service on my Mini.. I have had a good experience every time! More

Persistent check engine light Its challenging to repair electrical gremlins sometimes so I had to be patient for a week but their persistence and professionalism paid off. Love m Its challenging to repair electrical gremlins sometimes so I had to be patient for a week but their persistence and professionalism paid off. Love my car and the Ferman service department. More