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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,246 Reviews

3,246 Reviews of Ferman BMW - Service Center

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November 28, 2023

Great customer service as always Sal is always a pleasure to work with Sal takes great care of customers More

by JRosso
Recommend Dealer
Yes
Employees Worked With
Sal
November 28, 2023

Treated with respect and dealings were efficient. These gentlemen, helped me get a reasonable deal on the new car. More

by Billinflorida
Recommend Dealer
Yes
Employees Worked With
Willy Patti and David the ado
November 28, 2023

Not pushy, let's the great product do the work. Kept me in the loop with the build updates. No hidden agenda or fees. Finance guy was great. Felt gonest and fair. More

by Luke.edwards
Recommend Dealer
Yes
Employees Worked With
Bill and the finance guy in the eastern most office. Great experience. This is our second purchase from Bill.
November 28, 2023

Took my car in with no notice to check out coolant level sensor. Greatly appreciated More

by taraharris01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi
November 28, 2023

Got everything I needed done. Easy to schedule, Sal was great to work with. Great experience!! More

by tfotopoulos
Recommend Dealer
Yes
Employees Worked With
Sal
November 28, 2023

Very professional knew their job great help would highly recommend them to anybody Great location More

by jeanes1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Highly recommended. The advisors are knowledgable and friendly, pricing is competitive, and the work performed is high quality. A+ More

by Tjroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Sal provided exceptionally customer service from the time I dropped off the vehicle to when it was ready to be picked up. More

by quiri17
Recommend Dealer
Yes
Employees Worked With
Sal
Nov 27, 2023 -

quiri17 responded

Sal was making sure that my experience at Ferman BMW was the best ever. The waiting time was exceptional! Very professional and family oriented!

November 27, 2023

Absolutely horrible customer service. Trying to get help with an issue that has been going on for month now (still during my lease) and no one is calling me back. Not even the service man More

by mccoyclaudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Tereso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sigliano
November 26, 2023

It was friendly and professional I went there they greeted me nicely took care of my car and got everything done properly More

by youssef1872
Recommend Dealer
Yes
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