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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,013 Reviews

4,013 Reviews of Ferman BMW - Service Center

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June 26, 2018

Break flush and airbag sensor change Amazing service, profesional, quick and responsive. You can see the difference from the Minicooper/BMW brand from other car manufactures. Will com More

by ricardonobara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy who welcomes at the parking site. Do not know his name., Darlene King
Jun 27, 2018 -

Ferman BMW responded

Thanks for your review, Ricardo!

June 26, 2018

M4 yearly Ferman is wonderful. Their people and quality are what brings me back. I hope to buy my future cars from them. Keep up the excellence More

by shaker.brock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenny Russell, Douglas Wilder
Jun 26, 2018 -

Ferman BMW responded

Thank you for the review!

June 26, 2018

Service Review Our service advisor staying in continual communication regarding service and time frames. The atomspher of the service center was welcoming and the More

by mitchellbridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Ferman BMW responded

Thank you Mitchell!

June 26, 2018

All was good Nick / service advisor was excellent in all aspects of my visit. He kept me informed / very quick turnaround / explainer everything / very positive e More

by Nsamarkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Ferman BMW responded

We look forward to serving you in the future!

June 25, 2018

Helpful Service Vehicle status showed a tire with low pressure. My service rep handled it for me same day (there was a nail in the tire) while I waited. More

by AndrewWeis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Ferman BMW responded

Thank you Andrew!

June 25, 2018

Warranted repair Took my car in as the rear windshield wiper was not working, they fix that and since oil change was going to be due in a couple weeks they took care o More

by LCDMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Jun 25, 2018 -

Ferman BMW responded

Thank you for the review!

June 25, 2018

Great service They did a great job, kept to their word, and delivered what was promised. I will be returning to trade in my car for a new one once the lease is comp More

by jeffrey.david.harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma, Paul Scaglione
Jun 25, 2018 -

Ferman BMW responded

Thank you Jeffrey for the review!

June 25, 2018

Great service, great communication! Courtney arranged pickup and delivery flawlessly. Stephen communicated ahead when he would arrive, and actually arrived on time and was very personabl More

by mpisaturo52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Courtney Deason, Stephen Mutchler , Darlene King
Jun 26, 2018 -

Ferman BMW responded

Thanks for your review!

June 25, 2018

Tire replacement And oil change I needed a new tire because mine was damage. They offered to do and oil change because I was due for service. It ended up being very convenient. Darle More

by MQUINN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene King
Jun 26, 2018 -

Ferman BMW responded

Thank you for your review!

June 25, 2018

Navigation rehall Our salesman, Greg Larson, said that he'd never seen the navigation problem that I had. He was eager and willing to get it right. He has offered con More

by irbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Larsen
Jun 26, 2018 -

Ferman BMW responded

We look forward to serving you in the future!

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