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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,957 Reviews

3,957 Reviews of Ferman BMW - Service Center

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May 28, 2018

Routine 20K service Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. More

by jmartinone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Great service From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down More

by aj7811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Excellent service , friendly staff. Couldn't ask for more. I purchased a new M4, ordering it from the factory. Alexis kept me informed on status and delivery date. Pric More

by Mrmojito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Defreitas
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Great service Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm More

by RLAVOIE04601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 More

by SILYTIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Great Service . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for More

by daytonbills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Byrd
May 29, 2018 -

Ferman BMW responded

Thank you for your review!

May 28, 2018

Excellent attention and service. I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the mo More

by PHILGRT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Venden, Kenny Russell
May 29, 2018 -

Ferman BMW responded

Thank you Phil for your review!

May 25, 2018

I always feel like family at Furman BMW They were very prompt and courteous in service actually in every department I’ve purchased a dozen BMWs from Furman BMW and they’ve been great over th More

by Robert,Thor1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Ferman BMW responded

Thank you Robert for your review!

May 18, 2018

Helpful and courteous in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their More

by msteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Ferman BMW responded

Thank you For the review!

May 17, 2018

Jamie Service Review Jamie and tech were great! Please to work with. Great communication about progress. Previously serviced at Bert Smith, and will not return even though More

by Bmwgirl1!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Ferman BMW responded

Thank you for your review!

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