Ferman BMW - Service Center

Best service to date My first visit to your dealership was last Jan because out of 3 other dealerships yours was the only one that could help me in short notice n it was y My first visit to your dealership was last Jan because out of 3 other dealerships yours was the only one that could help me in short notice n it was your service that brought me back this time . No difference this time , Jamie Byrd rolled out the red carpet treatment informed me of a recall & he was willing to do at that visit so I didn’t have to make an appointment to return to deal with it . 2 thumbs up for the service n a great adviser thanks Monty More

Recall and annual service They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and th They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and they treat my car as special. Location is only 3.7 miles from my home so why wouldn't I use them. More

check up and replacement of cabin filters The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and snacks were more than welcoming. More

Outstanding! Cesar was extremely helpful with my repair appointment and kept me up to date on the status. My husband and I were very pleased with the service depar Cesar was extremely helpful with my repair appointment and kept me up to date on the status. My husband and I were very pleased with the service department and with the repair that was done. More

Great service personal, Jamie kept me apprised of the work being done & explained what was being done. She coordinated my service appointment when a courtesy vehicle was av Jamie kept me apprised of the work being done & explained what was being done. She coordinated my service appointment when a courtesy vehicle was avsilable. Excellent service! More

Excellent Service! Highly recommend this dealership hands down. I travel from Riverview to Palm Harbor because I know I am going to get great service and value. My Ser Highly recommend this dealership hands down. I travel from Riverview to Palm Harbor because I know I am going to get great service and value. My Service Advisoris the best. I’ve been driving BMWs for over 25 years and she is by far the best I’ve ever had at detail and follow-up. My Client Advisor is a gem to work with. She searches and fights for the best deals for me. This dealership always surpasses my expectations!! More

Scheduled service and two new tires Charles Drivas, was very pleasant and informative. I needed two new rear tires which were worn. They had cords showing on the tire. It was also close Charles Drivas, was very pleasant and informative. I needed two new rear tires which were worn. They had cords showing on the tire. It was also close to my scheduled maintenance which was preformed at the same appointment. More

Good & expensive Good service but expensive. Convertible top has been fixed. They called to recommend top exchange and provided guidance to buy a new one, which was Good service but expensive. Convertible top has been fixed. They called to recommend top exchange and provided guidance to buy a new one, which was the less expensive item. Labor is about 4 times more expensive than part. More