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4,037 Reviews of Ferman BMW - Service Center
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April 11, 2018
Tire replaced and remove a damaged lug nut. I have owned four BMWs and by far this dealer ship was the best. The personal and professional care was exceptional. I would select Ferman BMW for fut I have owned four BMWs and by far this dealer ship was the best. The personal and professional care was exceptional. I would select Ferman BMW for future needs. More
by Beemer Carol
Employees Worked With
Stevon Budhu , Jamie Byrd
April 11, 2018
Reasonable for an oil change Price is always an issue since I own an older model. I keep my car in excellent condition. Will probably have to start using private mechanics to mai Price is always an issue since I own an older model. I keep my car in excellent condition. Will probably have to start using private mechanics to maintain my car in the future. Not worth the cost to maintain a vehicle 11 years old at your parts and labor prices. I know I won't be purchasing another BMW because of this. More
by CHRISTYCHOLCOMBE
Verified CustomerEmployees Worked With
April 10, 2018
Fair and honest Professional and experienced service staff. I recommend this to any BMW owners. They know what they are doing and are not out to take advantage of y Professional and experienced service staff. I recommend this to any BMW owners. They know what they are doing and are not out to take advantage of you as a customer. More
by Matt.walker
April 10, 2018
Outstanding! Cesar was extremely helpful with my repair appointment and kept me up to date on the status. My husband and I were very pleased with the service depar Cesar was extremely helpful with my repair appointment and kept me up to date on the status. My husband and I were very pleased with the service department and with the repair that was done. More
by MAEDWARDS111
Employees Worked With
April 10, 2018
Recent service call. Charles Drivas, service mgr is very professional and knowledgeable, giving you all the options. Very supportive, polite, and courteous. Schedules s Charles Drivas, service mgr is very professional and knowledgeable, giving you all the options. Very supportive, polite, and courteous. Schedules service and follows up after to make sure everything is okay. More
by Norma Baker
Employees Worked With
Charles Drivas
April 10, 2018
timely pleasant excellent service Darlene did a great job coordinating my loaner car for the service required on my mini and notified me when service was completed. She took the extra Darlene did a great job coordinating my loaner car for the service required on my mini and notified me when service was completed. She took the extra effort to re wash my car when she saw that the back had break dust streaking on it. More
by jeneric2
Employees Worked With
Darlene King
April 10, 2018
1st service experience Excellent service - arrived just prior to 10 am appointment and was promptly attended to. Normal oil change service- completed as promised. Nice car Excellent service - arrived just prior to 10 am appointment and was promptly attended to. Normal oil change service- completed as promised. Nice car wash included. More
by bb
Employees Worked With
Douglas Wilder
April 10, 2018
Best service to date My first visit to your dealership was last Jan because out of 3 other dealerships yours was the only one that could help me in short notice n it was y My first visit to your dealership was last Jan because out of 3 other dealerships yours was the only one that could help me in short notice n it was your service that brought me back this time . No difference this time , Jamie Byrd rolled out the red carpet treatment informed me of a recall & he was willing to do at that visit so I didn’t have to make an appointment to return to deal with it . 2 thumbs up for the service n a great adviser thanks Monty More
by Monty Petipas
Employees Worked With
Jamie Byrd
April 10, 2018
Recall and annual service They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and th They are always very pleasant and helpful. I never have a problem getting an appointment that works for me. I'm very picky about my special car and they treat my car as special. Location is only 3.7 miles from my home so why wouldn't I use them. More
by rkaydietz
Employees Worked With
Sara Griffith, Darlene King
April 10, 2018
check up and replacement of cabin filters The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and The reception technical advisor was informative and provided progress during the visit. The vehicle was ready before promised. The waiting area and snacks were more than welcoming. More
by Toyota Happy Face :)
Employees Worked With
Douglas Wilder
