Kyle Silcox

I have never in my life had such a perplexing, unusual problem as I recently had with my BMW i7. I can also say that never in my life have I dealt with people so determined to fix this. I can’t even say problem as I recently had with my BMW i7. I can also say that never in my life have I dealt with people so determined to fix this. I can’t even say how many times Roy and Kyle dealt with me in an effort to get this solved (even when I told them I was happy with a partial resolution, they insisted on seeing this through to the end). I hope I never have a problem like this again but if I do, I hope that these 2 guys are still there to take care of it. More

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Great service. Team kept me updated the whole time and was impressed with their work Team kept me updated the whole time and was impressed with their work More

by christreacy Verified Customer Verified Customer

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I had a nail in my tire and I've moved from St. Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they rep Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they replace my tire, but they also went ahead Aland completed my service, too! Above & beyond expectations and much appreciated! More

by MENDOZASTACEY Verified Customer Verified Customer

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I really appreciate the personal interest and professionalism from Karl, Kyle and that Puertorican dude unfortunately forgot his name, the lady who also I can't remember her name but she's very s professionalism from Karl, Kyle and that Puertorican dude unfortunately forgot his name, the lady who also I can't remember her name but she's very smart with the ins and out of the car, I'm sure you'll figure out who she is, but most importantly William. It was an easy process and I'm very happy with my first time BMW. Hopefully will see you sometime in the future. 👍 More

by SANTIAGOHJR4 Verified Customer Verified Customer

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No loaner car available, rather inconvenient experience. Fortunately, my service coordinator was able to drop off the car after service at a residence. My overall experience with Ferman BMW Service has been Fortunately, my service coordinator was able to drop off the car after service at a residence. My overall experience with Ferman BMW Service has been not the most positive. More

by KDH Verified Customer Verified Customer

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Andrew and the BMW service tes Are top notch _ Fud a great job anx jeep my 430i running in tip top shape. great job anx jeep my 430i running in tip top shape. More

by rcpollockwfl Verified Customer Verified Customer

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Always great service And Sal’s hospitality is always a 10. Scheduling is easy and always available. 10. Scheduling is easy and always available. More

by jsteff Verified Customer Verified Customer

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Everyone at the dealership is always helpful. Service was very nice and answered all my questions. Thanks Service was very nice and answered all my questions. Thanks More

by gregglasky Verified Customer Verified Customer

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Fast efficient service, my vehicle was ready within the timeline they had indicated dealership is clean and the staff are friendly timeline they had indicated dealership is clean and the staff are friendly More

by Teresa Reeves Verified Customer Verified Customer

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Great service and information on all question . Timely service and provide great customer sevice Thanks Timely service and provide great customer sevice Thanks More

by triguy35 Verified Customer Verified Customer

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